“according to the introduction of `coal conversion', professional electricians and nanny-type services not only improve environmental protection, but also significantly improve the efficiency of electricity management.” as the first “electrical brewing” project of the southern grid, the tienbong wine industry company of the city of inhuai, guizhou province, through the implementation of the “electrical replacement” and the simultaneous integration of the “power distribution” of the value-added services of the southern grid, guizhou electric network, inc. (hereinafter: guizhou electric network), makes the client's “zero distance” feel different。
In this year, guizhou electric network, taking into account the characteristics of the industry and its professional advantages, has focused its efforts on promoting “width distribution” services as the masters of modern service systems, constantly exploring and improving service delivery methods, upgrading the project's “width” outreach, “free users” and truly making it safer and more reliable, and maximizing the efficiency of its customers' electricity use, by means of digitalizing the “southnet online” apps, smart equipment installation, and monitoring systems。
Perception, concentration, from “remedial” to “preventive”
“with your participation, the use of electrical equipment is no longer the result of failure and re-engineering, but rather the focus on day-to-day transport of peacekeeping inspections, effectively avoiding the phenomenon of `rehabilitation'.” the relevant head of the department of the people's governmental bodies in compliance with the law said that not only was the transport efficiency improved, but electricity was also more secure。
According to yingjin: in the past two years, the guizhou electricity network corporation's major collective company, inc., has carried out active patrols, regular inspections and prompt and rapid processing, avoiding four cases of equipment damage and power outages, thereby reducing the government's economic losses by about $300,000。
“in the era of electrification, electricity is being supplied and distributed everywhere in the market, and as the economy continues to develop, users' concerns about electricity safety, energy conservation and time limits for trouble management are increasing.” li forest, industry department of guizhou electric network company, states that it is costly and energy-intensive for business users, hospitals, schools and sub-districts to operate their own electrical equipment, traditional electricity distribution, high human costs and slow trouble-response。
What can we do about pain? How? What's the effect? “in order to continue to meet the needs of clients, the company explores the promotion of personalized, intelligent and digital `width distribution' services.”
In order to adapt to the new business model, guizhou electric network has boldly innovated and combined its practices, building a modern system of scientifically sound, clearly interfaced, streamlined and efficient power supply services, and a model of “pre- and back-office” organizational structures driven by user needs, which, in the face of user demand for value-added services, have achieved a robust system of security supported by a fast, efficient mid-station operation。
“in the promotion of the `width distribution transport' service, full use is made of the `southnet online app' as the front desk for clients, who can perform on-line and down-lists on a demand-driven basis, with specialized transport staff surveying the customer's electrical equipment, and developing transportation programmes.” the lee wood presentation, which was upgraded in accordance with the programme's targeted modifications, the installation of smart equipment, the development of surveillance systems, the rapid acquisition of electrical data, and the monitoring of equipment failures, have opened up a new “mix of wisdom” model。
The shift from “passive after-action” to “preventive warning prevention” through “mixed intelligence” ensures that all types of risk hazards are detected and disposed of in an embryonic state and are the best interface for effective integration into modern electricity service products。
Proficiency, excellent service, from front to back of table
“the power supply enterprise has a clear demarcation point with respect to its ownership of the customer, which is responsible only for the transport of lines and equipment at the front end of the meter, while the back end of the meter is the customer's asset and is maintained by the client itself.” li lin said that in recent years, users of electricity, especially in small areas, have often been troubled by the lack of security of access to electricity due to the quality of the equipment and maintenance。
With the gradual construction of the modern power supply system, a vigorous effort to “liberate the client” became a permanent theme, and efforts were made to extend the service from “front-table” to “back-table”, from “passive waiting” to “active door-to-door” and from “single power services” to specialized, diversified services。
“at the moment of arrival, electricity was cut twice or three times a week with electrical equipment, and electricity was not secure, and for more than two years since the equipment was taken over by guizhou sun-union, there has never been a break in electricity, which is satisfactory for now!” ms. Zhang, user of the merrill lynch bay district of shuwen county, guiyang。
Guizhou sun-union, a client, is a major collective enterprise belonging to guizhou electric network. Since december 2019, when the transport contract was formally signed with the sub-district landlords, administrative provisions have been developed specifically for the merrill lynch sub-sector, for example, guidance on transport operations and a manual on transport quality management, which effectively guarantee the professional, technical and practical nature of the project's delivery。
“customs used to rely on their own electric power supply, which was always frequented by power outages that could not be cured, and after we took over the traffic, we developed a 24-hour on-line test plus 24-hour on-line maintenance for the merrill lynch region.”。
On the online side, a special programme entitled “wise travel” has been developed, smart devices such as cameras, sensors, and access to self-developed smart travel systems for centralized control and movement control. The availability of online running data for analysis and the development of a work plan for downstream transport not only improves the efficiency of transport, but also provides for the targeting of hazards and the preparation of plans to reduce the failure rate of electrical facilities and significantly increase the availability of equipment。
“the vast experience of large collective enterprises in ensuring the safe and stable operation of the electricity grid, emergency and emergency response, and focused engineering efforts has also produced a highly skilled and combat force.” the relevant head of the industry department of guizhou electric network company stated that it was important to translate the technological advantages and experience of large collective enterprises into quality services, to build market thinking and to provide efficient and satisfactory transport services to clients。
The gold cup is not as popular as it is. To date, the “wissway” service promoted by guizhou electric network has been implemented among 487 clients in the province, including government agencies, enterprises, colleges, hospitals and sub-districts, and has created a chain-led effect for neighbouring customers, which has led to the establishment of a modern system of electricity services in guizhou. (change, process)
