Http://www. Sina. Com. Cn 19 08:28 hannet
Yesterday, the municipal chamber of commerce and industry issued its consumer complaints list, no. 2 of this year, the top five brands of american, haile, guly, ox and cologne, accounting for 57 per cent of all air-conditioning consumption complaints。
Statistics from the municipal chamber of commerce and industry, “12315”, show that between mid-june and mid-august, 570 complaints were received from air conditioners, involving 30 brands, the main problems of which were:
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In case of malfunctions such as high noise and non-refrigeration, timely maintenance is not possible. Mr. Hu purchased a haile air conditioner at the tang jia trades and trades, failed to activate, called haile for after-sales service, and promised to come by 1200 the following day, but mr. Hu took leave of absence on the second day, but waited for one day until the third day of maintenance. The story is repeated again after the second breakdown of the air conditioner. At the third “stop”, mr. Hu waited at home for two days. Mr. Hu took four days of leave on three occasions。
No maintenance orders were issued after maintenance, resulting in conditioned air conditioners that could not be replaced owing to lack of maintenance records. Mr. Chen purchased a glyphosphonic air-conditioner at wuchang kei square, which was repaired four times for fluorine leakage and non-refrigeration, but did not produce a maintenance order and mr. Chen requested a return of the goods, but did so without a maintenance record。
Air conditioners are deemed to be quality problems, but are not treated under the “three packages”. Mr. Yang bought an ox air conditioner at lefung's. It can't start. The staff member's inspection stated that the circuit board was broken and untreated for three days, after which it was able to be repaired through mediation by the hanyang bureau of commerce and industry。
According to the consumer rights protection division of the municipal chamber of commerce and industry, while, objectively speaking, there is also a relatively high risk of complaints against high-sold brands, these air conditioners do suffer from inadequate staffing and inadequate handling of post-sales services, many of which are “supplied” and some of which are “delayed” with the factory. (reporter hu gangnam, correspondent zhang zhang zheng zheng zheng zheng zheng zheng zheng zheng zheng zheng zheng zheng zheng zheng zheng zheng zheng zheng zheng zheng zhu zheng zhu zhu zheng zheng zheng zheng zheng zheng zheng zheng zhu zheng zheng zheng zheng zheng zhu zheng zhu zheng zhu zhu zheng zheng zhu zhu zhu zheng zhu zhu zhu zheng zhu zhu zhu zhu zhu zhu zhu zhu zhu zhu zhu zhu zhu zhu zhu zhu
