"it started with oil leaking in the gearbox, then it changed the oil seal, then it got loud and shaking, and it got worse, and i was afraid that the sudden breakdown would affect the safety of life, and i've reacted to the 4s store several times, but the result, like most of our friends, was that there was no place to complain." this is mr. Han's complaint to china quality line。
More than one person had the same response as mr. Shen, with a total of 302 complaints on the china quality thousand platform in 2014 concerning long-arnford, of which 77, or 25. 5 per cent, related to oil spills in the new fox fast box。
The fuel leak in the gearbox caused the car to shake
The ford new fox 1. 6 automatic wind style purchased by mr. Jiang sush in five sections in 2013, the 3-percent bail on sunday, 30 november 2014, removed the bottom plate and found oil leaks from the transformer tank, the maintenance of 4s store at 15,000 km, at a total cost of rmb 1,093, currently travelling 15074 km. This was preceded by a start-up tremors and a sudden forward movement of vehicles at low speed。
“as a result of the search on the internet, it was discovered that the transformer tank had leaked oil, and then it was checked after maintenance, and the result won”, mr. Xu said
“the oral version of 4s is that i will be contacted by telephone next week to arrange the replacement of the seal, which will take two to three days. I didn't think much of it, so i took the car and left. At night, however, he checked his own web site and found that the replacement of the oil seal would not solve the problem at all, and that there were vehicles that had been replaced twice, which was still useless. Therefore, a trusted official website has been chosen to file a complaint for rights protection.”
The rigor was purchased in august 2013 and 3 deliveries were made by the end of august of this year. The 4s store found oil leaks in the gear tank, which required a change of seal, which was replaced on 2 september. It's supposed to be all right. It's driving back the next day and there's an “engine failure, please fix it immediately”. Go back to 4s and say it was a wrong code and then clear it. In the following week or so, a number of problems were observed: one, vehicle speeds were high, retrofitting was not sensitive, retroactivity was strong, car movements were high, car activity was low and fuel consumption was unknown。
“and then back to 4s, which says it's okay, it's normal to upgrade the gearbox after the oil seal has been changed, and i'd like to ask why the gearbox was upgraded, so you said it would not solve the problem.”。
Mr. Wang's new fox, which purchased his car in december 2014, began to experience a transmission in december 2013, shaking around 30 km per hour, and when he went to 4s in may 2014 to maintain it, found oil leaks in the transformer tank and replaced the oil seals。
No problem with changing the oil seals at 4s
Mr. Liaoningou, who bought a 2012 fox car in september 2012 at the dalian yushang ford motors marketing company, discovered a half-axis oil leak in the front right of the car at the end of 2013, followed by a re-sealing at 4s, a re-opening at the spring of 2014 and another re-sealing at the re-maintenance in october 2014, and a re-opening of the half-axis at the time of re-maintenance, as well as an oil leak in the speedbox, which mr. Wu discovered during the drive in 2014。
“as a result of the reaction to 4s, the car was driven out for a test, and the director of the maintenance department was clearly able to sense the shaking, saying that the problem was that of a gearbox, requiring a boot wash (translation) gearbox, but that there would be no alternative treatment at the present time, and that the oil spill would have to be replaced by oil seal treatment.”
Zhang lin bought a car last april and went to 4s on april 20th to make a second bail for 8,000 km. Following the removal of the engine pad, the transmission tank was found to have leaked oil and the leaked oil was laid on the lower pad。
“when the technical director of the 4s shop checked, let me just drive the car home, run for a little while and then drive back and fix it when it's shaking. Moreover, the solution for shop 4s in this case would be to change the oil seals, which would not be lost, and there would also be shaking in the lower slots. It's like saying, you missed, i'm not gonna fix it for you, but it's probably worse! Returning from 4s, each driving was a burden, as was the case with nerves, the beginning of a nightmare. For a month now, the car has begun to show visible noises and vibrations, and long-term anfort has not yet spoken. This irresponsible attitude is chilling。
Chang arnford was accused by the owner of the car of dereliction of responsibility
Fong xiaocheng drove a vehicle on a high-speed road in january 2014 and suddenly experienced severe shaking during a traffic jam, which had a serious impact on driving, following which there was constant shaking。
“in april 2014, during maintenance, fuel leaks were found in the gearbox, and 4s verbally raised production quality issues that could be repaired free of charge”
It was confirmed with the plant's hosts that the plant did not deal with the problem of leaking oil from the transformer, but only with the maintenance of 4s; that the plant did not compensate for the deterioration of the value of the vehicle as a result of the extensive repair of the vehicle as a result of the removal of the transformer's spare parts; and that all the problems were handled by the 4s, the plant did not process and regulate the process, and the quality was not determined。
Following the unsealing of the 4s shop of the shanghai bus star kit and the replacement of oil seals, there was also a marked shaking of the body, particularly when travelling at a low speed below 5 yards and driving air conditioning。
According to feng xiaocheng: 1. The existence of an objective quality box for important parts of the vehicle is a fait accompli, and the quality of replacement parts is difficult to guarantee; 2. Dismantling of the gearbox is a major repair, resulting in a significant impairment of the value of the vehicle, resulting in loss to the owner; 3. The failure of the manufacturer to determine the quality, without reference to the treatment, is typical of push, push responsibility and pressure on the consumer. In addition, it requires: 1. Ford to compensate for personal losses; 2. Replacement of car transformer boxes, 3. The manufacturer to issue quality determination documents, 4. All replacement parts and totals, all retrenchment containers to be delayed, 4. Long-arnford to be produced in poor quality, and to bully consumers and sell them at a bad attitude, and must apologize to all consumers who have problems with quality temperature。
