1. Protection of vehicles at the scene of an accident immediately after an insurance accident, protection of the site, rescue of the wounded and property, preservation of relevant evidence, and immediate reporting to the traffic administration of the public security organs. The insurance company is informed by telephone (the call from the insurance company is on the vehicle insurance card) that the original insurance policy, the driver's licence, the driver's licence and the insured person's identity card are officially reported to the insurance company within 48 hours; the insurance company is normally required to report to the insurance company within 48 hours of the risk, otherwise the insurance company is entitled to refuse compensation. If a person is entrusted with the reporting of a crime, the reporting person shall also carry an identity card and a letter rogatory issued by the insured person for the reporting of a crime;2 prior to repairing all damage to the vehicle caused by an insurance accident, all damage to the vehicle must be ordered by the insurance company in order to approve the loss item and the amount; only after such loss has been completed shall the damaged vehicle be repaired: compensation for damage to persons or property caused to a third person shall be determined by the insurance company, which shall also approve the project and the relevant evidence, the amount of the compensation;3 the insurance company shall notify the insurer of the receipt of the insurance claim: upon receipt of the claim, the recipient shall carry the original insurance policy, the insured person's identity card or household record, if entrusted to another person, an identity card and a copy of the insurance policy, the certificate of entitlement to compensation for the loss of work, the status of the dependent person and the insurance policy (copy), a copy of the identity card, a copy of the driver's licence, a copy of the driver's licence, and a copy of the certificate of driver's licence, and shall be submitted to the insurance company for payment to the insurance company; the insurer shall, at that time, notify the dispatch office or criminal police unit at the risk site, and then inform the insurance company of the theft or seizure of the original home document within 24 hours, if the recipient is entrusted to another person, carry the identity card and a copy of the letter of authorization to obtain payment from the insured person, and notify the insurance company of the motor insurance policy。
