Mr. Yaoyama experienced the most embarrassing “car repairer” of his life at mercedes 4s: earlier, he had sent a jaguar vehicle with minor damage to the door to benz 4s, a large musical car service company in the city of qirin for repairs, which were rendered more difficult to accept because of the colouring of the painting, which was inconsistent with the original color of the vehicle on three occasions。
“my car was bought at a large land rover 4s store, which was subsequently combined with the after-sales service of a large land rover 4s store, so i sent my car to a large mercedes 4s store for maintenance, mainly because i felt that the 4s store was well placed.” mr. Zhang told the journalist of the chinese merchant newspaper that he had earlier been sent to mercedes 4s store for maintenance because of a broken windshield in his vehicle and a slight scratch on his body。
On 8 march, mr. Zhang went to shop 4s to check on the maintenance of the vehicle and found that the colour of paint on the left side of the vehicle did not match the colour of the vehicle. "when i found out the color wasn't right, i quickly stopped benz 4s." mr. Zhang told the chinese newspaper correspondent that, since then, the giant mercedes had repeatedly promised to continue repairing and to ensure that there were no problems。
On 16 march, when mr. Zhang arrived at the large mercedes 4s store, he saw that the body had once again been sprayed and that the paint had been expanded to the entire left side as well as the rear bumper, but the colour still did not correspond to the original vehicle. The fact that the paint had been sprayed had been created, and mr. Zhang could only do so once again。
On 27 march, mr. Zhang was informed by the large mercedes telephone that his car had been repaired and could be picked up at the shop. When mr. Zhang arrived at the shop, he found marks of a scratch on the right front bumper of the vehicle, and the shopkeeper again painted the area, so that, with the exception of the top and trunk covers, the body was largely painted。
"what happens when my car is repainted without the original factory?" mr. Zhang was not aware of the fact that the colour of the paint was not in line with that of the original vehicle on three occasions, and even that benz 4s had repaired several other places。
On the afternoon of 30 march, a journalist from the chinese merchant newspaper arrived at benz 4s, inc., in ellein city, where he saw mr. Zhang's jaguar car in the workshop. Mr. Zhang told journalists about the problems that arose after the vehicle was repaired: “the rear-view mirror locks the car, and it closes itself directly to the door; the left-back door seals are plunging out; and the light in the back is clearly bruised ... I'm in a car, and i feel like i'm in a mercedes 4s, like a toy, and i let the staff practice."
In response, manager zhang, the post-sale manager of ellein city's large business automobile sales services ltd. Stated: “the problem of paints is mainly due to the fact that the color of the car is poorly calibrated, resulting in three paints being sprayed, and other problems arising from maintenance will certainly be addressed in a way.”
Mr. Xingumin, managing director of the large business automotive sales services ltd. Of the city of elm, said that they would take mr. Zhang's case seriously and offer a reasonable solution。
Currently, the yaoshan market supervisory authority's party business office has been involved in investigations, and the chinese newspaper correspondent will continue to follow developments。
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