Intellectual property and corporate speech
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Subject: reference to “patent law” in “law or law”。
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Intellectual property and corporate speech
Law firms and intellectual property institutions
1 list
2 looking for improved information
3 if no contact is found on the internet, some of them have online guest clothes, which can be used for online consultations to find out the main contact and the number of the person to be contacted
For the first time, the person who answered the call, his family name, and which business was in charge. "don't start talking about my division's business as soon as they don't know who they are."
In the absence of a lead person, a simple consultation may be done to ask the interviewer what their main business is and then to ask whether there is an industry-type government project support declaration service (some agencies will tell you that they do the business, but in practice they only act as simple project filing agents, such as gao, which is soft). This does not affect the negotiation of cooperation. If you have a dedicated team in charge of project declaration, you can put it down without further negotiation)
Find the person in charge, do some simple consultations, again confirm that they did not do the business, provide him with a detailed account of the relevant business of our division, and indicate the intention of our division to cooperate, and then conduct an invitation interview (keep in mind that not too much is said on the telephone, especially in terms of the content and points of the cooperation, unless the client is forced to ask, that can be talked to, or specifically that the client is referred to the interview invitation, and that if you have spoken to all the clients on the telephone about what they want to know, then the client will have no idea of what they want to talk to, and in practice you are not very professional and what you say may have seriously affected cooperation, or may have distorted the client's idea of how to work together, and may have lost money. Remember, the job we have to do is to invite our clients, and the purpose is to make time with our clients to talk to them
Example: standard form of solicitation
(only company consultation, no contact name and cell phone number)
You: hello! Xxx law firm/xxx intellectual property firm, please
He: yes
You: hello, i have a request for advice on the project declaration. (the enterprise group can also apply this phrase)
He: hold on. I'll get you to the person concerned
What's your business? (maybe the person in charge or the person in charge of the patent or trademark)
You: hello. What's your name
He: what can i do for you
You: mr. Chen, i would like to ask you if your company has, in addition to its intellectual property agency, a declaration agent for industry-type government-supported projects
He: yes, we have project support declarations for the science and technology industry, and less for the cultural industry。
(o dear prophet mohammed – peace and blessings be upon him)
He's: gao xin, soft application, etc
(o muhammad saw): is that all you do? Is there any talent, engineering labs, corporate technology centers
He said: is there something wrong with you? Or are you a colleague
You: mr. Chen, i don't lie to you that our company is dedicated to policy advice, but we are not doing the intellectual property business, and this time we call your company in order to make an appointment with your head to negotiate cooperation, to see if we can consolidate our resources and work together. I believe that your company's corporate clients must also have business requirements for project declaration, and i think you know that some of the prerequisites for government project support declarations must be proprietary, so our business is complementary and strategic. What do you think
He: yes, you can send me your company's files first. I'll see about it. I'll call you later
You: ok, mr. Chan, i've just looked at your network and found out that your company's address is fukuda. We're going to visit clients near your company tomorrow. Anyway, we're going to be in your neighborhood tomorrow, so we'll have an interview, and we'll bring you all the information about the company and the cooperation, so we can talk about it in person, and we won't miss you much time, at most, for half an hour
He: okay, tomorrow at 3:00
You (o dear prophet mohammed – peace and blessings be upon him) say: "see you tomorrow at 3 p. M., mr. Chen, you are the head of the company, right?"
He: yes
You: will you please give me your phone number? We'll call you to confirm before we get there。
He: yes, 138 xxxxxxx
You: okay, i'll check with you at the address, xxxxxx。
He: yes, yes
You: ok, thank you. I'll see you tomorrow at 3:00. Bye
He: bye。
Key points: (several scenarios that arise)
The first key point is, when the person on the phone is the person you're looking for, he doesn't identify himself
It's best to ask if he's responsible for the company when he feels he wants to cooperate. People
The second key point is that when you ask if there is a government project declaration, many customers say there is, and they actually think you're going to patent and register, and these are government projects, and in this case it must be
(b) to make clear to clients that it is a declaration of support for industrial projects in ministries such as provincial and municipal areas。
The third key point is that clients are actually making project declarations, only doing simple projects of a high or soft nature, and in this case, do not pre-empt the possibility of not cooperating, and can do a further consultation
Ask if they're doing a comprehensive job。
The fourth key point is that when clients say they want you to send information first, they say they want to, but they want to do something about our company before they think about cooperation. If you're in this situation, don't just say yes and ask for the account number
Just hang up. It'll be more complicated to follow up, and clients don't really need time
Look at your mail。
The fifth key point is that it is the patent or trademark registration that is the answer to the call, a situation in which they can be asked to propose to the head of the company, which will not normally be refused。
The sixth key point is that the client has his own work or has his own exclusive team in charge of the business, and that is when we identify ourselves and put the institution down。
In order to enhance the exchange of learning, i have prepared the following practical materials: the law firm on intellectual property and the law firm's reception book, which can be searched on the platform。
