Contract number: title i, cvc post-sale service contract name: chapter ii, article iv service line 4. 1 b, covers, but is not limited to, the following items: 4. 1. 1 day maintenance 4. 1. 3 minor maintenance 4. 1. 3 large maintenance 4. 1. 4 periodic inspection of 4. 1. 5 spare parts replacement service 5. 1 b undertakes to provide maintenance services in accordance with relevant national standards and industry norms to ensure the quality of maintenance. 5. 2 b shall use a qualified original plant or spare parts for maintenance to ensure the functionality and safety of the vehicle. 5. 3 b shall complete maintenance services during the period of work agreed to in the contract and, in case of delay, pay the corresponding liquidated damages to a. The cost of the services provided by chapter iii and the cost of the services to be provided by 6. 1 b of the mode of payment shall be performed in accordance with the b quotation, which shall set out in detail the cost of and the basis for the services. 6. 2 b has the right to adjust the price of services to market conditions and price changes, subject to prior notification to a. Article vii payment mode 7. 1 a shall be paid for b after completion of maintenance services in accordance with the actual cost of the service. 7. 2 a may choose one of the following means of payment: 7. 2. 1 partial advance payment of expenses and settlement after completion of maintenance; 7. 2. 2 monthly payment for services at a certain amount per month; and 7. 2. 3 other mutually agreed payment. Article 8 of chapter iv on confidentiality provides that confidential information about the other party, such as trade secrets, technical information, customer information and so forth, obtained by both parties in the course of the performance of this contract, shall be kept confidential. 8. 2 confidential information does not include information that has been made public or is known to the public by 8. 2. 1; information known to either a or b at the time of signing this contract; and information collected through lawful means. Article 9. 1 the confidentiality period of this contract shall be between the date of the contract and its termination. Chapter v. Contract changes and the lifting of article x contract changes 10. 1 during the life of the contract, the parties shall agree on the content of the contract in writing and shall enter into an agreement to that effect. Article 11. 1 is subject to termination by either party if: 11. 1. 1 a party commits a serious breach of the contract, resulting in the performance of the contract; 11. 1. 2 an event of force majeure, resulting in the performance of the contract; and 11. 1. 3 the parties terminate the contract by consensus. 11. 2 upon the termination of the contract, the parties shall immediately cease performance of the contract and shall proceed as agreed herein. After-sale service guarantee article xii. 1. 1b undertakes to provide the following after-sale services to a-vehicles during the life of the contract: free maintenance services during the warranty period of 12. 1. 1; maintenance services beyond the warranty period of 12. 1. 2 at the price disclosed by b; and regular visits to obtain information on vehicle usage and satisfaction. The scope of warranty services provided by article 13. 1b under warranty coverage includes, but is not limited to, the following items: 13. 1. 1 b replacement parts have quality problems during warranty periods and b is responsible for free replacement; 13. 1. 2 b maintenance vehicles have maintenance quality problems during warranty periods, and b is responsible for free refurbishment; and 13. 1. 3 b provides maintenance services that do not meet contractual quality standards and b is responsible for free return work. The period of warranty under article 14. 1b is carried out in accordance with the relevant national standards and industry regulations, as follows: 14. 1. 1 years for spare parts; 14. 1. 2 years for maintenance services. Article 15, post-sale service response time 15. 1b shall respond within hours of receiving a request for maintenance services from a, and in case of emergency 15. 2, b shall complete on-site rescue or maintenance services within hours. Chapter vii information and data management, article 16, information collection and use 16. 1b in the provision of services, the right to collect relevant data such as vehicle information, maintenance records, etc., is available; information collected by 16. 2 b is used only for service delivery, maintenance of customer relationships and market analysis and may not be disclosed to third parties. Article 17 data security 17. 1b shall take the necessary technical and regulatory measures to ensure the security of information and data on party a; and 17. 2 b shall not use information and data on party a for other purposes without the consent of party a. Article 18 (1) b undertakes to comply with the laws and regulations of the state relating to the protection of the privacy of its clients; and 18. 2 b shall not disclose its personal information to any third party without its consent. Article 19. 1 a of chapter viii provides access to b through: 19. 1. 1 b services; 19. 1. 2 b official websites; and 19. 1. 3 b authorized maintenance sites. Article 20. 1 b service providers should have good professional qualities and be enthusiastic and patient in serving a; 20. 2 b service providers should adhere to national language and script norms and use civilized language. Article 21 clients who complain about the non-satisfaction of 21. 1 (a) to the services of b can file complaints through the above-mentioned service channels; 21. 2 (b) must respond to a within hours of receiving the complaint and take appropriate measures to resolve the problem. Chapter ix provides that the terms of article 22, paragraph 2, and the conditions for termination of the contract, in addition to those agreed herein, shall be such that either party shall be entitled to terminate the contract if: 22. 1. 1 a party is unable to continue the performance of the contract because of bad business or a change of laws or regulations; and 22. 1. 2 a party is legally deprived of its business licence or of its qualifications. Article 23 of the contract termination terms of 23. 1 terminates the contract after the expiry of the contract or upon its termination by consensus of the parties; after the termination of the contract of 23. 2 the parties shall deal with the remaining matters as agreed in this contract. Notice under this contract under other chapter x article 24 notifications may be made by: 24. 1. 1 written correspondence; 24. 1. 2 mail; and 24. 1. 3 other agreed modalities. 24. 2 the notification shall take effect on the date on which it is communicated to or confirmed by the other party. Article 25, with 25. 1 copies of this contract in one form and copies of each party having the same legal effect. The annex to article 26. 1 of the contract is as follows: 26. 1. 1 statement of quotations for maintenance services; 26. 1. 2 post-sales service rules; and 26. 1. 3 other agreed annexes. Article 11, force majeure, definition 11. 1 of force majeure under this contract, refers to objective circumstances that cannot be foreseen and cannot be avoided, including natural disasters, acts, social anomalies, etc. Article 12, force majeure events are dealt with in the event of force majeure event 12. 1, which affects the performance of the contract, and the parties shall immediately consult and take reasonable measures to mitigate the loss; 12. 2 if the performance of the contract is rendered impossible by force majeure and the parties are not responsible for each other's performance, the contract may be terminated; and 12. 3 if the force majeure event occurs, either party shall give timely notice to the other party and provide relevant supporting material. Evidence of events relating to article 13 force majeure 13. 1 parties where an event of force majeure is asserted to have rendered the contract impossible to perform, the other party shall be provided with proof of the event of force majeure; in the event of failure to provide valid proof, the event of force majeure shall not be asserted. The special clause of chapter xii on termination of contracts, article xiv, in the extraordinary circumstances of termination, is that either party has the right to terminate the contract in the following exceptional circumstances: 14. 11 b party was unable to provide the services agreed upon in the contract because of its poor operation; 14. 1. 2 a party's vehicle was rendered inoperable, for other reasons, and, after repair, could not perform the functions agreed upon in the contract; and 14. 1. 3 parties were seriously disputed in the course of the performance of the contract and could not resolve it after consultation. Article 15: 15. 1 procedure for termination of a contract a written response shall be given within days of receipt of the notice of termination of the contract; and within days of receipt of the response of the other party, the parties shall agree on matters relating to the termination of the contract。the entry into force of the contract in chapter xiii and the entry into force of the other article 16 contract 16. 1 this contract shall enter into force on the date on which the parties signed the stamp. Schedule 17. 1 hereto is an integral part hereof and has the same legal effect hereto. Failure to complete the article 18 contract 18. 1 this contract is subject to separate settlement by mutual agreement. The article 19 contract shall be interpreted in the light of the principle in favour of the protection of the rights and interests of both parties if there is a difference in the meaning of this contract. (signed):
