United states air conditioner manual service lines 400-8550-5830
National commitments for electricity maintenance and after-sale services
(i) service commitments
1. Firm implementation of the law of the people's republic of china on the quality of products, the law of the people's republic of china on the protection of consumers' rights and interests and the regulation on the liability for partial repairs, replacements and return of goods (i. E. The new “three packages”) provides rapid services to consumers。
2. Establishment of service counselling, complaint hotline (working hours: monday to friday, 8. 30-17. 30)。
3. A consumer's appointment with the consumer after a check-up determines the hours of service, in principle within 24 hours after the appointment in the city and 48 hours in the suburbs (except when the consumer requests another time)
In accordance with the relevant requirements of the law of the people's republic of china on the protection of consumer rights and interests, the law of the people's republic of china on the quality of products and the regulation on the responsibility for the repossession of certain goods repairs and replacements, consumers who purchase ox air-conditioning household electrical products are entitled to three packages of services, as stipulated below。
Electrical appliances throughout the country are maintained free of charge during warranty periods. However, a fee for maintenance is required if:
1. Without warrant and valid invoice or valid purchase certificate
2. If the valid certificate, warrant or warrant is inconsistent or altered
3. Damage caused by improper use, maintenance and custody of the consumer
4. Damage caused by irresistible natural disasters or by adverse use of the environment
5. Processes, products that have exceeded the fixed term
The installation, maintenance (including self-installation or dismantling) of a special service point designated for domestic appliances caused damage。
Reminders not covered by free services
Three packages of vouchers could not be produced
(b) three packs of vouchers (including invoices) of a type that is not consistent with or modified to the maintenance product model
Consumer losses due to improper use, maintenance and custody
(b) losses caused by repairing or not bearing the dismantling of three packages without our company's permission
Over the three packages are valid and will be repaired for continued use
(b) damage caused by force majeure
(b) subject to the above, if the user agrees to pay, the site may provide the user with a reimbursable service, and the fee shall be paid at a rate to guide the price set by hale's household appliances。
Telephones after the sale of electrical appliances in haile
