On 6 november, mr. Kang, the owner of the gangsing chang vehicle, complained to the public interaction platform “services” that his imported land rover car, which he had purchased at a cost of over $1. 3 million, had been inspected in september of the engine oil leaking into the refrigerated liquid tank while maintaining 4s, and that the 4s shop maintenance staff had derelictly checked that the malfunction had been caused by “trays” and that it was a production quality problem. “in case of malfunction (vehicles) travel more than 7,000 kilometres, less than a year.” mr. Zhou proposed a formula for the total replacement of the engine, but the manufacturer agreed to replace only the hood of the engine。
On 7 november, mr. Cheng, the relevant director of jiangxi yongsta motor sales services ltd. (i. E., 4s store), informed the press that the plant's programme for the replacement of engine gas tank caps had been developed in accordance with the standard procedures of the manufacturer's maintenance manual, on which all maintenance operations in the shop were carried out. There is still no agreement between the car company and the client on a maintenance programme。
Mr. Xian bought an import that won the land cruiser. Interviewee for map
Quality of production confirmed after 4s stores were dismantled
Mr. Xian explained that, at the end of october last year, he had purchased an imported land rover for over $1. 3 million, mainly for daily commuters. On 13 september this year, mr. Xian sent his vehicle to shop 4s for routine maintenance. The 4s shop maintenance staff detected two anomalies in the vehicle: broken glass kettles and leaked engine oil into refrigerated fluid tanks. At that time, the vehicle travelled only over 7,000 kilometres。
Since mr. Xian needed a vehicle, it was recovered from the 4s store. In mid-october, mr. Xian again took the vehicle to shop 4s for further testing. Following the dismantling of parts such as engine dispersors, the maintenance staff determined that the cause of the failure was the “cylinder eye” - a small hole formed during the casting of the engine gas cylinder, which damaged the cask's seal and caused the oil to leak. “the 4s store said it was a production quality problem, and they sent photographs of the dismantling to the british land rover factory to apply for a treatment programme.”
In september this year, vehicles were detected leaking oil during routine maintenance. Interviewee for map
The manufacturer only agreed to change the tank cap
Mr. Xuan described the company's treatment programme to him about a week ago: replacement of engine tank caps。
“the new car is only 7,000 kilometres away from the engine parts, and i cannot agree.” mr. Zhu stated that he had made a claim to replace the full engine in cases of “a similar engine failure in which the owner, after communicating with the manufacturer, agreed to replace the engine”。
In response to mr. Xian's claim, mr. Cheng, the director of the 4s shop, informed the press that the plant's programme for the replacement of engine gas tank caps had been developed in accordance with the standard procedure of the manufacturer's maintenance manual, according to which all maintenance operations in the shop were carried out。
Mr. Zhou claimed that he had repeatedly called the rover 400 official complaints and the jaguar headquarters in shanghai, and had received “as soon as possible” responses, “as soon as possible coordinated”, without a clear time frame or alternative, “no substantive progress feedback was received for each communication and the vehicle was parked in the open parking lot of 4s”
On 7 november, mr. Xian also complained about his vehicle defects to the network of officials of the national directorate of quality inspection, which has yet to receive feedback。
