When glycerine announced on 6 march 2021 a 10-year policy on air conditioners, it was feared that many had not thought that the free-service era in the domestic air-conditioning sector had begun. As gwig has been implementing this service for almost five years, a wave of “ten-year free charters” has been launched in the air-conditioning industry, and more and more enterprises have extended free charters to ten years。
In accordance with the norms relating to the safe life of household appliances, as well as the provisions of the service policy published by gwig electric, a 10-year free package of air conditioners means that users do not need any expenditure on product maintenance services during the safe use life cycle. Although the “ten-year free package” that each enterprise pursues does not necessarily match each other, gwi has provided a model pole for the entire industry in this regard。
$2,000 for an air conditioner
By march 2021, the domestic air conditioning market had been free of charge for up to six years, also pioneered by gwig. The 10-year free package now implemented by gwig covers the entire service chain and the life cycle of the product after sale。
It is understood that gwig's “ten-year free package” is not “painting”, although it is a word difference, and then the content of the substantive services provided to the users is fundamentally different. First, glig is free of manual services, including free door-to-door visits and free testing; moreover, glig exempts high-altitude jobs and large and small items from maintenance costs; cold-supplied and wall holes are also free of charge。
If, according to the industry-wide rate of service charges, a “ten-year free package” is needed after the product is sold in extreme conditions, a “six-year free package” per air conditioner can reduce user costs by around $2,000。
As more and more enterprises join the “ten-year free charter” army, users have a wider choice of brands and products, which is also the expression of the leading role of glac as the lead actor in the industry and of social responsibility。
In his speech on the new year's eve of the economics and economics in 2025, the chairman of the gwig electric company, dong myung joo, said: “gwig's compressors, electrics, electric appliances, etc., are all self-made today, so we have a 10-year free package of gwig air conditioning.” her statement is just one aspect of gwig's commitment to 10 years of free gas。
It's not a bad end
A short time ago, when he spoke of greely's “ten-year free package”, he said: “in principle, the product cannot be bad for ten years.” this is not just a vision and a goal, but more like a commitment, which dong myung-ju and his powers are capable of achieving。
Gravity had completed self-study and self-production of core components more than two decades earlier, and the autonomous control of the entire industrial chain at source guaranteed the quality of the product. Moreover, the fact that gwiss grinds up every air conditioner, and the fact that the main plate for water protection against insects and dust, the exclusive use of high-end green, environmentally friendly black needles to isolate the acoustic acoustics, the application of anti-bacterial anti-cool materials to drainage pipes, and copper tubes 10% thicker than similar enterprises, all reflect the demanding quality of the product。
It is worth mentioning that each gla requires a long-term continuous running test to get out of the plant. Of these, air-conditioning motors operated continuously for more than 30,000 hours, and motor components were subjected to 8 million running tests and 90,000 temperature test cycles, and the whole machine to 400 temperature test cycles。
It may be unknown to many that the quality prevention and control capabilities of the process for the systematic upgrading of detection standards above the national standard are now a regularized g-air conditioner, with the front-line technology of 5g+ covering every aspect of product quality, such as detection automation, quality informatization, error prevention, visual testing, big data analysis, consistency monitoring, simulation, experimental testing, etc., creating a quality control system that captures key characteristics of the 5g+ smart manufacturing in a safe, real-time, accurate, efficient and closed loop。
The author also learned that since 2012, when gwig had opened up quality management innovation, methodological innovation and theoretical innovation, a five-step approach to quality prevention and reverse quality driving the d-ctfp technological innovation cycle of quality had been introduced; and a perfect quality system of the t9 comprehensive quality control model and the pqam quality assurance model at the core had entered the industry perspective。
That's why dong myung ju has the bottom line: "no maintenance for 100% of the future."
Industry first and only
Turning first to a set of data, according to euratom international, glac ranked first in the global retail volume of split air conditioners in 2024; data from the oviyun network show that glabs accounted for 24. 40 per cent of the domestic market online in 2024, also the highest in the industry。
If market-end data are not clear yet, then look at another set of data, which has been on the top of the “china customer satisfaction list” since 2010 with a score of 80. 2 per cent, with gwig having sat in the first position for 16 years; gwig is not only the only firm that receives more than 80 points per year, but also the only air conditioner that has achieved “full five-star” results many times。
As the country's first corporate intellectual property demonstration unit, gwits has the largest research and development centre in the world, with 16 research institutes, 152 research institutes and 1,411 laboratories mapping out its own innovative capabilities
By the end of 2024, gwig had 46 “international leading” technologies and applied for patents in aggregate 129,524, of which 70,884 were invention patent applications; and gwig was the only electric firm that had been licensed to patent inventions in china for nine consecutive years。
Long-standing industry leadership has brought to the fore the trust and recognition of users in the glig brand. There was also a clear trend in the domestic air-conditioning market in 2025 towards a growing demand for branding development from both the source and the user, which is also the fundamental driving force behind the renewed expansion of the market share of the dominant branding group, represented by g。
Powerful after-sale system
At the end of the decade, the company's own export resources provide the user with post-sale security, and this is based on its own large service system。
It is known that there are more than 4,000 primary-level service providers in the country, and that the corresponding number of post-sale service providers is over 80,000. The network of services has permeated the country's communes and has achieved almost full coverage of the domestic market。
It should be noted that, unlike the socialized service companies and platforms used by many air-conditioning enterprises, the after-sale team is trained in the long-term specialization of the plant headquarters; moreover, any aids and parts involved in the sale of the back end are the originals of the original plant。
On the basis of this vast system of services, gwig has also carefully established a well-developed and well-connected channel of information that allows for first-time connectivity for each user. In addition to the 400 hotline, users are able to communicate their service needs through the body 2-dimensional code and glss public number on glac products, which are maintained 24 hours online by manual and intelligent clients。
The domestic air-conditioning market has entered the stock upgrading cycle, with services at the centre of demand re-engineering and value upgrading in the industry, and the first-ever “ten-year free package” by gwig has brought a decade of new use experience to users, and as more companies follow up on this strategy, dong myung joo and his gwigs have once again benefited them。
