In order to further improve the timeliness and accessibility of acer's services in and around dalian, this month acer added a new after-sale service point in dalian city, the dalian waap service. The service station, which was officially opened on 18 august and is centred on dalian, provides maintenance services for acer laptops, desktop computers and monitor products in surrounding cities such as the radial shop, the planan shop, the hau river and the sun. At 66 junan international building, located at si an road, shao port, dalian city, it is located at the centre of the rich western business circle in dalian city, adjacent to dalian electronic city, as well as large shopping malls such as the major merchants new matt, carrefour and wal-mart, transport facilities, more than 30 public transport routes, 2 urban light rail lines, 1 urban fast-track line and direct access to the service station. The service is from 9 a. M. To 18:00 a. M. Monday to sunday. The service station is located at junan international building, a level-i complex, where large underground parking lots facilitate the parking of customers and other ancillary facilities are complete. The service station, located on the 13th floor of junan international building and covering a total area of 132 square metres, is divided into separate areas such as the front reception area, vip client room, maintenance area, storage logistics area, office area, and is equipped with central air conditioning and a cable and wireless network environment. The reception area is nearly 40 m2 and is divided into reception areas, user testing areas and user rest areas. In the reception area, service personnel receive one-to-one customers and receive machines for repair by users; the user screening area is equipped with a checker and seat for users to test machines; and in the user rest area, the service station provides users with comfortable seats, with a drinking water machine, a newspaper set and rest while waiting. In addition, the corporate service station has a vip client room dedicated to an independent area for users; the service poster posted in the service area provides users with a clearer understanding of service policy; and the green, lopsided green plant dots that make the service area fresh and lively. As the world's third-largest personal computer brand, acer china's after-sale service team continues to improve the service system, increase the ease of service and improve service timeliness and service quality, while paying attention to client perceptions, providing a comfortable service environment, and providing “professional”, “timelier” and “competitive” services to chinese clients through the nationwide acer service network, with a view to increasing client satisfaction and enhancing their brand value。
