This morning, the internet friend "remembered" tweets: "coordinate hangzhou, the tip of the umbrella shelf fell off, fixed in three minutes, free!" then #the old sky umbrella can be repaired for free # the topic was rapidly gaining momentum, and not only did it receive more than 30,000 endorsements, but it also took the top of the microblogging list。
In addition to being free of charge, there are internet users who pop up "the sky umbrella can be repaired free of charge for life." what is the reality? The news reporter went to the site he described as a repair site - 72 midway, hangzhou。
It's a season: 80 or 90 umbrellas a day
You can also send for maintenance
At more than 1 p. M., tide journalists met with a larger heaven umbrella store on their guide. "you're going to fix the umbrella? A post-sales service is right next to the store. It's written there." upon enquiry, the shop staff immediately gave a warm notice of the way forward。
♪ heaven's umbrella maintenance, journalist ♪
Within a few metres from the right of the shop, journalists saw three large words, “the umbrella area”, and signs were posted on the wall, including the correct use of the umbrella, the care of the umbrella. In the corridor where the umbrella was waiting, journalists saw seven or eight customers waiting in line. Grandmother zou, who was in the first row, brought the umbrella through the maintenance window, but later the repaired umbrella was re-delivered。
The relevant signs posted on the wall
"that's pretty fast, like five or six minutes." getting a fixed umbrella, grandma zou tried to hold it up while walking. She told the news reporter that the site was basically known to the hangzhou people. "all the skyscrapers are bought at home, so they can be repaired."
When allowed, journalists entered the umbrella workshop. There were three staff members in the workshop, and the receptionist, liu dae-hyeon, told the journalists that there were currently two masters working on the umbrella, one on the scene and the other on the bad umbrella. “as long as the umbrella is not broken, it can be repaired and it is completely free.”
The room is full of umbrella parts
“summer, especially during the may rainy season, is the time when umbrellas are the highest, with an average of 80 or 90 umbrellas a day. There are others that come here, and there are 30 or 40 bills a day, and the master fixes them and packs them out.” on the master's desk, journalists saw that today's maintenance sheets were carefully written in the book, carefully counted, with 35 copies。
There's two in hangzhou
It's a lot more than usual today
“we all know that today's counseling calls are much more than usual. The maintenance calls posted on the door came to me.” liu's voice just dropped and the phone called in. “you're from hebei, right。
The address of the shop's umbrella repair mail
Mrs. Liu told journalists that the sky umbrellas from outside the country, regardless of the channel through which they were purchased, could be sent here for free. Two points need to be noted, one for the return and return costs to be borne by itself, and the other for a clear address, which is sent to the post-sales services department, 72th midtown state building road, hangzhou city, by telephone 870899999, then to place a return address in the incoming package。
“at the time, we also provided community maintenance services for a number of inconvenient people, with local communities in hangzhou.” ms. Liu said that since the creation of the paradise umbrella brand in 1984, the point of repair has been in place. “it would be convenient for us to come here, we're close to the subway line 5 and van ann bridge is 300 meters away from the entrance.”
"i haven't had a drop of water since 8:00 this morning until lunch, and the umbrella has not stopped." only master yu, who was in charge of the scene, took the umbrella and quickly found a replacement for the spare parts, and the whole set of actions was fairly simple. She told reporters that today was a lot more busy than before, and that it was better to fix it faster. “however, it's between 11:30 and 12:15 when we eat and rest and the guests may have to wait.”
Master yu says he's built his umbrella here for seven or eight years. In addition to the umbrella, it can be “medicated” when it is fully equipped. “in addition to our side, it can be repaired at 978 west creek road.” she revealed that there had been a lot of repairs to the umbrella in the past because of the number of underground dealers. In recent years, however, most of the services have been sold online and fewer maintenance points. “the advantage here is to go immediately and get the umbrella in a few minutes. It's a factory at west creek road, and it's slower if you have to go back and repair it.”
Ms. Liu told the press that all the replacements were brand-new parts from the factory and that the repairs were entirely reassuring. "you see, the shelf is all new, the old ones we won't give to the customers, the broken ones we've put together here and we're throwing them away."
Since the primary standard for maintenance is that it must be a paradise umbrella, how do you know when you get it? Liu took an umbrella and showed it to reporters. “there are several places to judge. The umbrella handles, the chrysanthemum, the disks, including some automatic umbrella buttons, are marked with the sky umbrella. In particular, there is also a special logo for the work of umbrella bri.”
However, she also reminded the guests of the time spent in prison and of the need to make a trip. “the umbrella is fixed from 8 a. M. To 4. 30 p. M. Monday to saturday, except on sundays and official holidays. It was empty."
Staff: unaccurate presentation of free maintenance for life
We need spare parts to fix it, but we can change it at a low price
Is it true, then, that the online expression “buying an umbrella for life can be maintained” is true? The press certified the staff members。
“this formulation may not be precise enough. There are preconditions for the maintenance of the umbrella, which is when there are corresponding spare parts. “the staff told reporters that some spare parts were not always available because of the long years of the umbrella, the old product, and the faster renewal of the product series of the umbrella。
“an old gentleman who had bought an umbrella more than 20 years ago had no spare parts. However, in the event that it is impossible to repair, we offer an umbrella exchange at a lower price.”
For the old one, for the new umbrella
At the door shop, the staff showed the journalists the full array of umbrellas. "a heaven's umbrella that can't be fixed can be replaced with old. Once the old umbrella is recovered, everything that's concentrated here can be replaced. The uv-free umbrella is $5 and eight with sun-covered coats.” the staff member indicated that a nearby local customer could come and choose an option. “customs have different requirements, small ones, men's money, and can take a chance. We'll make it up in time, not all the umbrellas are so bad that they can't be repaired, and there's umbrella styles that don't like to be replaced, and some people come in for days and they want to change their umbrellas."
♪ heaven's umbrella building shop ♪
In the shop, journalists also saw a number of customers buying new umbrellas. "the relatives abroad sent me to buy it, and she wanted the umbrella." the client, ms. Lee, chose a pocket umbrella at a price of $75. "the sky umbrella is an old brand, more trusted, and the umbrella is strong."
Staff members told the press that the store currently had several dozen to hundreds of umbrellas to meet the needs of different groups. And there are many low-price umbrellas in the special-price zone. “the styles are changing, so sometimes we launch promotional activities.” journalists have also chosen with interest a payment of $20。
After all this talk, would you fix the sky umbrella if it broke, or would you just change it? Welcome to the comment section and share your thoughts。
