A woman buys a table of proficients for more than a year, stops twice and costs $1,400 for the second maintenance, which is to be borne by the customer himself and not accepted by the customer. So how did you respond to this
There's been a lot of problems with the $800 wave watch
During the previous period, ms. Wang spent 8,000 dollars buying a hyena watch because it was more expensive and ms. Wang valued it, but stopped wearing it for just one month and sent it to the store for maintenance。
After the table was placed at the door shop, ms. Wang called ms. Wang, saying that the test was a problem with the watch itself and that it could be repaired free of charge, but as to what was specific, ms. Wang was not clear at the time because she had said a number of professional terms at the time and she knew that it could be repaired free of charge。
After the table had been fixed, ms. Wang had brought it for more than six months, and had found that it had not gone, she had sent it back to the shop for more than half a month, and the shop had responded to ms. Wang, saying that it had been artificially deformed, so the needle had stopped。
However, ms. Wang did not accept this statement because she was fond of the watch, which was not the only one in the family, but only the hymn watch。
Ms. Wang turned to journalists for better consultation with business. Ms. Wang told journalists that she was working at the front desk in the property industry, not physically, and that she was less likely to bump into her wristwatch. She also showed the reporter the maintenance bill, which was offered by the merchant for 1,400 dollars, which would be borne by ms. Wang herself if it were to be repaired。
The business responded
The reporter and ms. Wang came to the qianqin counter and the manager said that the first time they had come, the first time they had been tested, the second time because of an external impact, the barometer had stopped at 11 o'clock and the inside of the core had stopped. The shopkeeper also indicated to the reporters the location of the bump。
Ms. Wang and her husband do not agree with this statement. Ms. Wang believes that it has nothing to do with herself and that a third-party body can be consulted. Ms. Wang's husband has challenged the fact that wearing a watch can't be stopped
The staff said that the watch was a sophisticated instrument and that the external injury, which appeared to be small, might have been a significant injury to the watch. Ms. Wang indicated that other bodies would be asked to identify them and then decide what to do。
Many people wear watches, which are not limited to time, but are used as decorations. Normally, they are careful not to bump into sharp objects. If they touch them, they have problems, they are vulnerable。
The lack of willingness of some businesses to resolve their problems positively and to place all their responsibilities on their customers would also undermine the credibility of the shop. In a similar situation, individuals consider it more fair to have a professional third-party body identify them in order to avoid a dispute between the parties. How do you think a similar situation should be handled? Welcome to the discussion。
