Journalist, cheng ling, correspondent, zhang chul
The first cold weather in the year of the farm rabbit suddenly dropped to -12°c in jenan's outdoor temperature, which is called "cooling." in response to the current round of cold weather, the jenan water group staged a water “protection war” on spring holidays。
As of the evening of 23 january, the number of appeals for the freezing of water meters and pipes in the city of zinan has been “up”, with hundreds of men in the middle of the cold and “white volunteers” working to ensure that the citizens of zinan use steady running water in the cold。
"get dressed and hooded" for pipelines in advance
On the afternoon of 22 january, a cold-tide yellow warning signal was released from the jenan weather station, which was affected by the intense cold air, and a cold-tide weather was expected in jenan from 23 to 25 january. In most parts of the city, process temperatures range from 10 to 12°c, with the lowest temperatures occurring in the mornings of 24 and 25, in the southern mountains at around 16°c and in urban and other districts at around 12°c。
“since october 2022, we have concentrated on the freezing of pipes, water taps, and heating materials.” in november-december 2022, the deputy director of the jenan water services centre, li ocean, conducted a “dressing hat” on over 1,400 watch boxes, wells and user-side water pipelines with security hazards throughout the city。
The so-called “dressing cap” refers to water-supply facilities such as water pipes, taps, etc., that are exposed to external exposure, which can be packaged with cotton fabric, plastic foam and filled with cotton in outdoor water surface wells, which can effectively prevent the freezing of water meters and valves。
"we keep the water meters warm every year." the watch repairer at the puri municipal network, a subsidiary of the jenan water group, chen zhi, introduced the fact that the old district of jenan was dominated by a surface well and prone to freezing meters, which they put on “tamps” before the tide。
Video client service online to solve problems
On 24 january, various listening data were displayed on the large screen at the hot desk office of the “blank hotline” client service centre, and each operator was busy answering questions to users and recording relevant questions。
“from the night of the first day of the month to the first three or two days of the month, we have dealt with some 130 questions relating to the freezer tube and the sheet.” “the main reason is that the doors and windows of the residents' homes were not closed in time, or that the windows in the vicinity of the pipeline well were not severe”
“following the call of the citizens to the white hotline, the jenan water company's recovery workers will arrive at the scene for emergency treatment and we have prepared an emergency water supply.” li oceane, they have more than 30 water tankers to provide safe water for spring holidays, and the residents concerned reflect the problem of freezing pipes, freezing schedules and `dating'。
On 24 january, on the third day of the month, ms. Dou, who had returned to live in the old house in the city, did not expect to encounter the problem of freezing the water tap immediately after entering the house. What surprised ms. Du was that, after she had called the “white hotline”, “by video passenger service, the staff `hands' taught me how to unfreeze the water tap quickly” and ms. Du said that under the video passenger service `one-on-one', she quickly unfrozen her own water tap and then opened the hot water from the water heater, and the problem was solved。
All kinds of defrozen objects are on the line
In response to this cold weather, the jenan water group has developed measures to improve emergency disposal plans and appropriate use of some groundwater in order to increase water temperature. All planned water outages are stopped and not due to user fees。
How do we solve the problem of freezers and meters? The jenan water group's hundreds of repairers turned spray guns, wind blowers, hotpots into frozen “gods” and quickly helped the population to solve their water problems。
On 24 january, at around 8 a. M., in a cold wind, residents went out in thick clothes and were covered with heavy clothing, while the men who had to do repairs were able to unfreeze the water table with a wind blower and warm water。
Owing to the freezing of water tables and pipes, some of the old sub-districts were unable to provide normal water supplies, and the men who did the repairs used “jet-guns” to freeze pipes and surfaces. “in a situation like this, it usually takes 40 minutes to finish, and in order to recover as soon as possible, we use petrol sprayers to freeze along frozen water.” the jenan water group has been running for about 15 minutes。
“a resident said that there was a lack of water in his pipe, which we found on site, and that the line behind the watch was naked.” the canal said that they had first cleaned up the adhesives of the original hose, small ads, etc., and then added to the tropics, and had the pipes warmed up and warmed again。
“when the tropics are powered, the frozen pipes can be slowly unfrozen, and in no time will be able to provide normal water.” the canal explains. Measures to unfreeze pipelines through the tropics are only an emergency response, and the jenan water group, in follow-up, will adapt the pipelines to fully address the problem of the freezer. In this regard, ms. Wang is very grateful to the men who took the heat to unfreeze the pipes, “and thank you very much for finally restoring the water”
Freezing hands and feet to secure water
If the water facility is frozen, the recovery workers have to take off their cotton suits and settle them with their hands in small operating wells, their hands are frozen red, their fingers become rigid and even the backs of some of the repairers are frozen。
"it's not convenient to wear gloves when changing water meters, nor can they wear gloves." he said, “it is worth it as long as the citizens' home-based running water recovers quickly”
The ranger junan was sweaty, with bruises on his back and mud, dust and black ditch marks left behind by iron. The thick cocoon between his hands and his fingers indicates that he is a long-standing “old water service”。
According to statistics, in the days following the onset of the “cold tide” of the spring festival, the “little white hotline” received 242 applications for the freezer table, which was significantly lower than in previous years as a result of pre-heating measures, including 178 without water, 31 without water and 33 without water. Eighty-three returns were completed and 159 are currently under urgent processing。
It is understood that spring holidays, low temperatures continue, the jenan water group leaders at all levels rely on forward command, issue-oriented, better organizational coordination and control of work progress, timely response, rapid disposal, freezing awareness, guidance on interpretation of non-responsibility, daily closure of waterworkers, and elimination of unsatisfied processes due to late handling。
The jenan water corporation, in the harsh weather, once again calls on citizens to:
Please open the faucet a little bit before you go to sleep and keep the faucet in a “drop-to-line” state (bare the water in a barrel to prevent waste), so that the pipe is not easily frozen。
2. Water tables with watch boxes, where users can wrap cotton cloths and close their doors; water facilities such as pipes, meters, etc., which are exposed in the southern mountains, can be covered with soybean fabrics, used cotton clothing, plastic foams or specialized thermogenic materials and sealed with plastic film。
3. Timely closure of corridors and indoor doors and windows to maintain room temperature。
If a running water facility is frozen, call a 24-hour water service, “photo 968133”, or a drop-in public number (jnwater968133), or jenan water app。
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