A woman's dress was purchased online on the platform, and after a trial, it was found that the size was too small to fit in. She was wondering how the freight was lost
The same commodity link is forwarded to a small sign, with a copying point and freight risk still in place. The unbelievably unbelieving morning called a couple of friends to test it, most of them regularly showing freight risk, and some of the more frequent internet buyers had the same problems with her。
Asked about the platform's guest service, the answer was that, “after a review and assessment by the relevant department, the account temporarily does not meet the requirements for the use of freight risk and the account will be reassessed half a year or later”。
As a result of the unequal treatment of “killing” as it was thought to be, it became clear after the search that a number of users were throwing themselves at it, that the platform was based on attracting consumers, and that freight costs, which were supposed to make consumers “free” of welfare, were now seen as a stumbling block that prevented businesses from entering the country, with the implication that it would be “reverse.”。
Businesses are also used to describe each other, and some have even tested their own effects before and after the closure of freight insurance, “some of them may have retreated unbridledly because of the risk of unbridled purchase of freight”, but now “there are no more disputes after sale, with a refund rate of around 10 per cent and a cost saving of freight insurance itself”
Others also indicated that freight insurance had sometimes gone well beyond the delivery price and that couriers were able to bargain and freight insurance was fixed. There was also an increase in sales when there was a return risk, but the return rate would also increase and would not be lost。
But from the consumer's point of view, it still seems to us that it is the merchant who earns the money, the profit that damages him or himself, and why does the consumer need to give in to the zero-sum game of the squid game
Moreover, she is puzzled by the fact that clothing such as clothing would have to be worn on a trial basis to decide whether or not to return, and that many food packages would be refunded automatically after the expiry of their term, resulting in more refunds, which are passive refunds, but are still beyond the limits of the platform
In the black cat complaints platform, there have been a number of consumers that have been restricted by the platform to use freight risk entitlements in recent months. There are complaints platforms, vendors, and insurance companies who refuse to pay claims that their freight claims fail. Freight insurance was largely closed down because both buyers and sellers could not trust each other, except for the fact that the merchants are now in a state of disarray。
In any case, whether or not the freight risk is good or not, it is still public and public. Consumers continue to insist that “the same kind of commodity, you do not have freight insurance, others have freight insurance, is essentially the same. I'm sure i've chosen freight insurance, and the merchants feel that closing freight insurance is the selection of unaffordable customers, and that a few dollars of freight costs plus 10,000 dollars is a pain that cannot be said。
Netizens have also made a special “comparison of freight backs from major platforms” in which the highest return costs are for treasures, which essentially cover the full range of freight charges, so that buyers do not have to charge additional freight charges; the return costs of small red books are mostly covered by the first load, which is relatively high, both in kyoto logistics and in the case of favourable freight charges; and the bulk of the refunds, which, while rare, do not need to be paid by the buyers themselves, mainly because of cooperation with polar rabbits。
But the fact is that in the electrician, the wool will not stop, the sheep will not stop, and the freight risk is just a few “high hairs” on the sheep, but it is now more important than tarzan。
Is freight insurance really insured
Do not look at freight insurance in its name, which clearly says “insurance”, but on different electrical platforms, there are different names for reimbursement of freight charges insurance and the return process is different。
For example, in the return process, the kyodong home office offers “replacement of careless services” and, by clicking on the return button, can make an appointment with a courier to pick up the items at no additional cost to the buyer。
In addition, it supports the return of logistics companies, the sending point, etc. However, some commodity freight insurance is only partially exempt from freight costs, and in reality some returning buyers are charged additional costs, but couriers may not have informed in advance of the payment。
The early introduction of freight insurance to safeguard the buyer's interests is already high. Many consumers are trapped in the platform's “price anchor” trap, have already bought hundreds of millions of products, paid a few cents or a dollar to settle their accounts, and will be able to get a free refund in the future
However, unlike what is considered by the majority to be “a freight risk that can be returned at no cost”, freight risk offers only one basis for reimbursement。
For example, a first-rate payment would mean that most freight insurance would cover only the first kg of freight. Thus, when large cargoes are to be withdrawn, freight insurance often does not cover all freight costs or has to pay for it。
If it is to cover all freight costs, it will continue to pay for insurance。
For example, three different levels of freight guarantee services have been introduced for the return of freight, for the upgrade of freight, and for the return of packages, 88 vip, which is approximately the same as the 88 vip guarantee, with a maximum of $25 for the user. In addition, 88 vip refund interests can be used in conjunction with freight charges, and users receive higher freight security amounts。
It provides for reimbursement of freight costs and large items of freight costs, with a minimum of $60 for large commodities and a maximum of $200 for recoverable goods, while in the kyoto platform, freight costs are covered in one form only, but different insurance companies offer different freight claims, for example, for furniture, for which yong-am can pay up to $800。
However, even with the resolution of the lump sum payment, the lump sum payment for multiple orders has not been repaired, as all orders share a freight risk. Thus, when the buyer wanted to return several items, the freight risk could cover only the first cost of a single return。
In addition, at the time of settlement, if the user fills in the wrong logistics unit number, it is required to submit a claim for settlement 72 hours after the seller has confirmed receipt of the goods, and after the platform's review, the claim is successful in recovering the freight claim. If the seller had delivered the goods, the freight risk would then “buy off” and no longer take effect。
Insurance companies don't make money
According to publicly available information, the “freight insurance” risk was first introduced in 2010 and was officially launched by treasure and huatai, with an initial total of three categories, including net-purchase freight (buyer), net-purchase freight (seller) and non-receipt freight。
The seller's and the non-receipt freight insurance policy is an insurance agreement between the seller and the insurance company, signed for 90 days at a time, which relates to the insurance cost per transaction and the percentage of monthly refunds made by the seller, and the insurance company has the right to early termination of the contract for too many sellers returning the goods。
At that time, the floating rate for net-purchase freight risk was designed on the basis of an average return rate for the entire network. For example, in the case of women, who have a freight insurance coverage of 89. 3 per cent, in the case of one kilogram of products, consumers are required to pay about $9. 07 if they wish to return the goods successfully, excluding the amount paid for the freight insurance. This figure was $8. 25 in the male category, where the return rate was slightly lower。
Previously, there had been statistics on the list of treasure hunters, and in women's clothes, the purchasers of goods on the “east gate” style list were the most likely to be free of freight risk, followed by the “excellent hand-carriage robe”. This means that the return rate for women in both types of clothing is high, and the seller is therefore unable to provide freight insurance。
However, in a long period of time, freight risk continued to act as a “no worries” for consumers and effectively increased the purchasing rate, as it was limited by a framework。
After more than a decade of “buy-buy-and-buy” back-cargo insurance for consumers, it has also been expanded by the wai insurance monopoly into the business of most domestic financial insurance companies, and premiums are rising in scale. In 2023, the return freight cost insurance of the venture realized insurance service revenue of more than $6 billion。
For insurance companies, freight risk insurance is an important symbol of online development, and it does play a positive role in commodity exchanges and in the development of the logistics industry; on the other hand, the size of insurance premiums makes it difficult for insurance companies to trade off. The insurance company kpi, which looks at the size of the business premium, tends to exceed the efficiency indicator. So the market share rises as soon as tens of millions, or hundreds of millions, of back insurances arrive。
However, it is also presented by senior insurance practitioners that this risk is largely non-profit. The first is the high frequency of refunds and the high frequency of payments by insurance companies. In another area, there is a risk of moral fraud in the form of wool from insurance companies。
How about the wool of the insurance company? "the latest game of refunding freight costs, $6 a unit, gets 200 plus a day for the new guy!" "the double 11" pays $20 for refunds? The "two 11" return method, which 99 per cent of the population does not know of, is “grey-covering, freight-cost-backing” shopping platforms。
As can be seen from this year's number of cases of fraudulent freight insurance payments, these groups have received a small amount of freight each time, but this is easy and quantitative change can always result in a qualitative change. People even registered a large number of internet stores, paying for treasures, using their identity information and that of their relatives, and then placed large items of goods inside them, changing numbers to buy their own commodities, and the next one was covered by a large freight risk。
Insurance premiums for large commodity freight insurance generally ranged from $18 to $30, while the amount paid was $250 per unit. When the next order is successful, other cheap gifts are purchased, a delivery number is generated directly, and the delivery number is added to the treasure recovery page, and the system identifies the refund as completed and the premium of $250 is paid into the account。
A review of historical cases shows that freight safety wool is not a special product of recent years, but has long been. As early as 2019, a similar case had been heard in which the outlaws had purchased large quantities of treasure buyers ' accounts online, rented a shop to empty the shop, fraudulently purchased goods in a rented shop while buying back freight costs insurance, maliciously drew 2,715 invoices in the form of empty parcels, and fraudulently refunded freight charges in the amount of nearly $50,000。
Who's going to be the man of peace
While freight costs may seem to protect consumers, in fact wool comes out on sheep, the risk is spread evenly to large and obscure consumer groups, businesses and platforms can close back freight costs in a single sentence, normal users return goods, and commodity prices may rise because of the transfer of commercial costs。
The high rate of return and the undefeated cost of freight insurance have led to an ecological imbalance resulting from interactions between businesses, platforms and consumers. But someone has to bear the cost of breaking the business chain。
In june this year, the founder of the guangzhou fashion group, the inman parent company, called upon businesses to resist freight insurance. An order for the return of clothing is stated to cost approximately $15 if there is no return, “if the cost of the return is more than $0. 3 million and the associated cost is more than $1 million per month if the return is conservatively calculated at $10 million for sale, $200 per passenger and $40 per cent for sale”
In the sculptor's spouses, when ouyang-shin and hong-sah were fighting in the snowhills, yang was in a state of infighting and urged them to stop fighting, but they turned a blind eye and ended up losing their internal energy, just as consumers and merchants after the freight charges were closed。
When yang had made peace, they would have had a choice, and if they had worked together, they would have been safe. Businessmen, after considering how to make a big deal of money, prefer to opt out of the battle rather than play the martial arts game, so that they can only come out of the lawmakers' platform and take the initiative to balance the situation。
Businesses and consumers seem to be willing to listen。
On 12 september, the treasure scavenger platform announced the launch of a return service for all businesses. According to the platform's official statement, this is intended to reduce the costs of shipping by at least 10 per cent and up to 30 per cent, by ordering returns, which are expected to save businesses $2 billion throughout the year。
However, according to the official news of the tremor, the seller who meets the requirements is entitled to 100 shipping charges within a period of 30 days, and some of the new merchants have the opportunity to get an experiential score, i. E. A premium on freight insurance, which is paid at a rate of up to $1,000 per day for 30 days。
In august of this year, a series of initiatives were put in place, including, in the case of refunds and refunds only, without the need to be initiated by the vendor, the automatic and full reimbursement of fees already charged for basic technical services, etc., to effectively help the vendor reduce its operating costs and to support the vendor in its appeal against unusual orders, which will be reimbursed by the platform when successful。
People can't help themselves. The electrician is much less like the martial arts novel, and there is no “smuggle-for-all” spill, and there are only a couple of cents between a few and a few. There is a need for reconciliation between yang, but even more so for an understanding of the time to stop the damage, so that there is no vicious circle。
