Under the relevant laws of our country, a party to a contract transfers the risk after the goods are placed for transport by a logistics agency. As the economy evolves, internet purchases become a trend whereby, if quality problems are detected within a limited period of time, the goods can be returned and the relevant units are required to pay freight, how will freight risk be paid and how will the process of settlement be
I. What is freight insurance?
Refund cost insurance (seller's version) refers to insurance services provided by insurance companies against one-way freight costs arising from the return of goods when both sellers and sellers produce a return request。
The buyer may choose to purchase the insurance product for the purchase of goods supported by “7 days of unjustified return for exchange” and, in case of return, within 72 hours after the conclusion of the transaction, the insurance company will pay the buyer's return fee as agreed。
This service is purchased by the sellers of the consumer security service and the treasure shop (except for airline tickets, hotels, straight-up sellers), the purchaser of unnamed good goods, and, when the refund is successful, the insurance company transfers the amount of the settlement directly to the buyer's treasure account。
How should freight insurance be paid?
The buyer was not required to apply for settlement in person, and the system automatically entered the claims process after the “refunds were successful”. When returning the goods, the buyer has to fill in the correct information such as the “logistics company” “logistics single” in the process of returning the goods from the web. After the refund of the transaction, the system automatically initiates an application for settlement of the claim, which the insurance company has to process within 72 hours, confirming that the amount paid will be paid directly to the buyer for payment of the treasure account. Buyers can access the details of the insurance by clicking on the “repatriation insurance” in the corresponding order in the “bought baby” to see the progress of the settlement。
Iii. Procurement process
By clicking on “applying for refund”, the transaction becomes “successful” when the seller agrees to the request for refund, then returns the goods and then fills the correct logistics unit online, pending receipt of the goods by the seller, and by clicking on “approval to refund”. At this point, the system automatically initiates the settlement of claims, and the insurance company, upon settlement, transfers the amount directly to the customer's payment account within 72 hours。
The buyer must complete the correct “logistics unit” when returning the goods. After the payment of the refund was transferred to the buyer's payment account, the watanabe insurance began to review the freight claim, which took 72 hours, and after which the settlement was transferred to the buyer's payment account in real time. The amount of reimbursement for refunds of freight costs is also fixed according to different regions。
The question of “how will the freight risk be paid” is also answered by the fact that it is possible to apply for a refund directly and then to send the product to the vendor, where the freight is first paid by the consignor, who will agree to return the goods after the merchant has determined that there is a quality problem and will pay the freight to the consignor online. This means that internet buyers are no longer required to apply for compensation。
