In order to enhance the decision of shopkeepers to purchase large items of commodities in platform vendors, and to strengthen consumers' mental security over the refund of freight charges for large items, since january this year, the pedestal/cat platform has gradually increased the partial refund of freight charges significantly above the “freight refunds” rate (generally referred to as a small refund of freight costs, i. E., payment of the first freight charge between the two locations, up to a maximum of $25) and the breakdown of the amount to be paid (including some of the breakdowns in the domestic clothing, business services, tides, outdoor sports, mother-and-child, car, pets, etc.) to fall under the insurance category “large freight cost risk” (see below for details under the “large freight risk access category”). When the classification adjustment takes effect, the commodities under this category will cease to be covered by “refund cost insurance” and the premium deduction and billing and presentation of “refund cost insurance”。
For goods under these categories, a “large freight risk” can be added if the shopkeeper needs to continue to provide freight insurance to consumers。
“big freight risk” can provide consumers with better post-sale service security with a maximum of $800 recoverable (with different categories and sizes, with different amounts of compensation paid, and when insured, the merchant can see the details of the policy in the back-office order list). At the same time, the `large freight risk' labels are displayed in the service labels on the commodity details pages to enhance consumer listing decisions。
Large freight risk access category:
Large freight insurance order entry: https://www. Mayibao. Cn/merchant/new-common-join? Spno=6234
After insurance coverage for large freight costs, the following styles are displayed on the commodity details page:
Faq:
If you do not have access to the main freight risk step-by-step ash level, you are advised to wait patiently for ~the already grey-scale merchant to add https://www. Mayibao. Cn/merchant/new-common-join? Spno=6234。
N. B.: large freight insurance can be ordered if there is a pre-existing large class of merchants that are covered by refunds, but now there is no freight risk presentation on the commodity detail page, and no insurance policy generated by the purchase order
Insurance related:
1. When signing a contract, how do you calculate the premium
The seller's initial risk rate is determined and the premium for each order is determined on the basis of the seller's transaction three months prior to the signing of the insurance agreement and on the basis of the return of the goods. Real-time rate pricing, ranging from 0. 1 to 1. 5 per cent of the value of the order
Are premiums adjusted
For each natural day after the date of entry into force of the insurance agreement, the division will reset the risk rate and insurance premiums at the date, based on transaction data such as the vendor's rate of return, as specified in the insurance policy。
After the insurance agreement enters into force, the division temporarily rejects the insurance rights of an order transaction if the seller's risk rate for the order transaction exceeds the risk threshold determined by the division. In the case of non-compliance with the requirements of the policy, the policy holder is entitled to refuse the vendor's application for insurance。
3. What are the guarantees
Repatriation costs incurred by consumers in the event of rejection/repatriation。
4. What is the latitude of insurance coverage
Business day-to-day order version: all large covered goods in insured shops。
Business facilitation: insurance coverage for participating commodities. For example, if you participate in grouping, you will be insured only if you participate in grouping。
Listing according to commodity latitude。
I'm insured for large freight charges, and i'll be withheld for freight charges (small ones)
Nope. As long as you are covered by a large freight insurance policy, a large freight insurance policy is available。
6. Paths from which large freight charges are not available:
Business day-to-day subscriptions: businesses join through the business guarantee centre - businesses join the page; other purchase points are added. Only invited vendors have access to the portal during the greyscale period。
Business facilitation: on registration。
7. What should be done to get out of large freight insurance
Business day-to-day order version: businesses are able to withdraw their insurance coverage through the superintendency insurance centre。
Business facilitation: auto quit at the end of the activity。
Can large freight and refund freight insurance be an option for individual commodities
(b) large freight insurance is covered by the commodity dimension
Refunds are covered by the order dimensions。
Compensation related:
9. What is the settlement process
After the seller agrees and confirms the refund as the purchaser of its goods, and after the payment of the refund is transferred to the buyer's payment account, the insurer will proceed with the processing of the freight claim on the basis of systematic data agreed by the seller to the refund, which will take 72 hours, and the settlement will be completed by the insurer through one of the following means:
1) the insurer assigns the settlement to the payment treasure account of the buyer (insured person)。
2) the insurer will entrust the insurers with the provision of claims settlement logistics services to buyers (insured persons) through the logistics channels。
(b) if the buyer chooses to return the goods, the buyer pays the freight back to the buyer's account。
10. Does the exchange support large freight insurance
For the time being, exchange claims are not supported。
11. Where can we check from backstage to see whether the goods orders carry large freight insurance
“insurance services” can be viewed on the list of goods, which provides access to insurance policies and settlements。
12. How many times can a large freight risk only be covered by a contract or a refund only for freight charges
A single shipment risk is only payable once。
How should consumer logistics units be filled out? You'll be denied compensation if you're wrong
In order to settle a claim, the consumer must complete the correct logistics unit upon return. No compensation is payable for losses not actually incurred. Specifically, the insurance company pays。
14. What are the criteria for the amount of freight insurance compensation? Why does it not match the amount of freight actually returned by the buyer
Different commodities are subject to different ceilings based on weight and volume, and the amounts specifically paid are detailed in the policy. The underlying principle of compensation for each insurance contract is to limit the amount covered by the insurance to actual losses。
When is the freight insurance policy effective and how long is the security cycle
Freight insurance is billed after shipment by the merchant. The guarantee period is 90 days after delivery by the seller。
16. How long does freight insurance pay off? How do we figure out the amount
The projected time for settlement is 72 hours. Details of the large freight insurance policy for the corresponding goods are available on the order details page - insurance services。
17. How the buyer seeks compensation/disbursement path: details of the large freight insurance policy for the corresponding goods can be found on the order details page - insurance services
This is all part of the deal on the promotion of freight insurance for treasure hunters/cats
