Have you ever been so troubled about this
There are ideas in the brain, but i don't know what to say
For half a day, people don't know what you're saying
The credibility of the speech is weak
Three descriptions of performance, from high to low
"this month's corporate performance is bad
"the company's performance was poor this month. It's a lot lower than last month."
“the number of new clients has been reduced by almost 20 per cent as a result of the decrease in the number of clients developed as a result of the departure of staff members, the departure of seven sales staff members during the month, the distribution of clients of separated staff to other colleagues for maintenance and the increased workload.”
Obviously, once you have read these three sentences, one can tell which is better and which is worse。
The poor performance is just that, but how bad is it? The first two descriptions did not provide a reasonable explanation. The lack of focus and the excessive availability of irrelevant information distracts the audience。
As a reader, you can only wonder, “what is wrong?” “why not?” “what is wrong?”
The last description, on the other hand, is an effective answer to your confusion and justifies the perception of poor performance。
Logic in communication reporting
At least three major advantages of the conclusion:
1. Let the other party hear your conclusions at the first moment, even if it is disturbed or has left in the middle。
When the other party hears your conclusion, his brain automatically connects the next conversation to that conclusion, which is attractive and is called psychologically “the anchor effect”。
3 the conclusion first allows you to grasp your goals and give them a precise description, avoiding much, but ultimately without a clear theme。
But how can i quickly come to a conclusion, especially when faced with a sudden question from a leader or a client, share here four steps on how to reach a conclusion:
1. The purpose of providing a background, which is known to all, is to inform others about the basic content and thus place them in the same language environment。
2. Create a conflict from the conclusions you want to express。
3. When a conflict is created, the listener automatically raises a question with which the listener is interested in hearing you say, and they think, “what should we do about this?”
And finally, give you a conclusion so that people know what you really want to say。
These are only one aspect of the structured thinking, namely, the quick presentation of conclusions, which deals mainly with summary reporting in the workplace, where more of the scene is structured thinking。
Logic in problem solving
Definition issues。
“if you give me an hour to answer a question that determines my life and my death, it will take 55 minutes to figure out what the question is. Once it's clear what it's asking, the remaining five minutes will be enough to answer that question."
Ok, now we start with an issue whose definition is the beginning of everything, a step that focuses on understanding the context of demand, the current situation and expectations, identifying the time/geographical boundaries of the problem, the form of output, etc. We will explain it separately。
The analysis of the problem definition framework can easily lead to a gap between what is realistic and what is desirable, followed by a second step。
Identification of causes。
There are many ways of identifying causes, such as 5 why, analysis of fish bones, analysis of 5m1e, and so on
The mece law, that is, all causes are subject to independence from each other and to exhaust all possibilities。
The mece act is a simple and powerful tool for thinking through structure
There are three points to applying the mece law
First, remember the purpose of the division
When you structure the layers of the problem, remember the decomposed purpose and find the best angle for decomposition
Second, avoiding horizontal confusion
For example, to discuss with colleagues how to sell more clothes
1. Opening electricity channels
2. Web marketing
3. Reducing the cost of clothing to reduce prices
4. Improving the clothing production process and improving production efficiency
Among these ideas, “improving clothing production processes and increasing production efficiency” is one of the specific ways to reduce the cost of clothing in order to reduce prices, by placing it together with the first three, leading to a lack of clarity at the logical level and confusion in thinking
Third, learn from mature models
A great deal of research has been done on business and management, and many structural decomposition models have been developed that can be used directly without the re-engineering of wheels。
Mece tool sharing:
(1) 5w2h analysis: reason analysis of framework structures
