Intern, dai-chul, zhao ru yi
On 18 may, ms. Zhou, a citizen of wuhan, reported to the extreme news that her family had suffered damage to the entire shower drain. When ms. Zhou contacted the repair and replacement of spare parts, she stated that the shower model had been discontinued and that there were currently no spare parts in stock and that she was advised to choose suitable spare parts through other channels。
The journalist visited ms. Zhou's house in the morning, only in the bathroom, and the shower drain had broken into several pieces. Ms. Zhou told journalists that the shower had been in use for about 10 years and had been in normal use without problems。
According to ms. Zhou, on the evening of 17, she found extensive water stains on the floor of the bathroom, followed by water flow marks, and found that the sewers in the shower were leaking out. She tried to touch the pipes with her hands, possibly because of the age of use and the ageing of the pipes, which broke into pieces as soon as they touched. Looking at the water in the ground, ms. Zhou immediately contacted the constant customer service officer via twitter. In ms. Zhou's chat records, journalists saw that at around 21. 32, the customer service was accepted and the individual distribution process completed。
At 10 a. M. On 18 a. M., the maintenance master came to the house as scheduled and informed ms. Zhou that he needed to return to the company to find the appropriate fittings after careful examination of the damage and after taking photographs. At 10. 33 a. M., ms. Zhou received a call from a customer after being sold to heung jie wuhan, who informed her that the shower house had been shut down and that there were no spare parts in the warehouse that could be replaced, and advised ms. Zhou to purchase them herself through other channels。
“it's the original brander that came to me because she couldn't find the parts, and now she says she's out of production, and she doesn't have them, so let me figure it out.” the angry ms. Zhou then made a small complaint through the constant customer service officer. At 11. 25 a. M., ms. Zhou was called again after the sale of his client's uniform, stating that tomorrow he could send a teacher to try to replace him with a tuber pipe and, if appropriate, charge a total of 100 hours for the processing of materials, and no fee if not appropriate。
"the product is old, the plant has no spare parts, and now even the factory can't find them. Where should i find them?" ms. Zhou stated to the press that she had not found a suitable pipe on her own outside, “my claim is simple, so just replace me with a suitable pipe that does not leak”
Ultimate journalists then telephoned heng jie-han to sell his clothes on the basis of contacts provided by ms. Zhou. The other party stated that it did, stating that it had verified with the head office that the shower model had ceased production and that the warehouse had no spare parts in stock. Following feedback from headquarters, they are actively coordinating the resolution of the matter, and tomorrow they will arrange for the repairer to travel to an attempt to replace the sewers。
Follow-up on the matter will continue to be followed by targeted journalists。
