“it's a big help to the family!” the grandmother of liu, who lives on the customs road in jianning, is deeply impressed。
Grandma liu's companions, who were older than eight years old, suffered from a convulsion of the small brain, prolonged bed rest, a decline in the language function, and were in full daily need of personal care. The two of them had only one daughter, who was required to come on leave to help each time they were in trouble or in medical care。
“when the long-term care policy was introduced, doctors or nurses specializing in long-term care came to the door every week, saving me and my daughter a lot of inconvenience and trouble and breaking the rush.” grandma liu said。
In shandong, there are many beneficiaries of policies such as grandma liu。
Long insurance covers over 7. 3 million subscribers in lu
At present, our country is accelerating into a deeply ageing society. According to data from the ministry of civil affairs, by the end of 2024 the country's population of persons aged 60 years and over stood at 310 million, or 22 per cent of the total population. With the acceleration of the process of population ageing, the increasing number of disabled older persons and the increasing burden of family ageing, traditional models of social protection have become inadequate to meet the long-term care needs of older persons。
At its twenty-third plenary session, the party stated that it should respond positively to the ageing of the population, improve its policy mechanisms for the development of old-age care and the retirement industry, improve its services for elderly persons with special difficulties, such as widows and disabled persons, and accelerate the establishment of a long-term care insurance system. Thus, long-term care is not only a “family matter” for the quality of life of thousands of families, but also a “national imperative” for the well-developed social security system and the harmonious development of society。
As a “heading geese” of life insurance, china life insurance inc. (hereinafter referred to as “chinese life”, stock code 601628. Sh, 2628. Hk) is deeply committed to the political and popular nature of financial work, and has been actively involved in the piloting of the national long-care insurance system by the end of last year in 80 long-care projects around the production of financial “five big articles” and the full use of the insurance economy as a “shock-breaker” and social “stabilizer”. On the ground of ziru, the company has effectively contributed to the implementation of the national strategy to respond positively to population ageing by building a standardized integrated service centre, participating in the assessment of failures, assisting in policy advocacy and training. As of the end of may this year, chinese lives were in the service of provincial workers and over 10 mayors ' insurance projects, covering over 7. 3 million participants。
Create a new paradigm for a "three-high" service
In recent days, the results of a multi-sectoral evaluation on “good financials 2025”, co-sponsored by the ccp shandong provincial finance commission office, the shandong provincial branch of the people's bank, and the shandong superintendency of the national financial supervisory authority, among others, have been published. The jeining mayor's project for risk care, run by the sou chining branch of china, has been successful in selecting 10 innovative products for “good financials - old age finance”, providing a practical path to effectively address the social challenges of “old and healthy” ageing。
As one of the pilot cities for long-term national care, the city of chinin, on the basis of the previous multi-year pilot roll-out, officially launched the long-range insurance business agency at the end of 2023, which will provide a full-scale, long-term insurance coverage for employees and residents throughout the city, making it the fourth municipality in shandong province to achieve full coverage for long-term care。
In january 2024, in its first grade, the chinese company su chining was eligible to operate in the city of saiining city, where over 1. 5 million people were insured and employed in service districts. Following the winning bid, the company undertook a high standard, high quality and high level of intensive care implementation, which took only two months to complete and operate the 1800 m2 long care service, set up a 25-person treatment assessment, integrated operations, audit and inspection monitoring team and landed in a long-term care auxiliary rental room. The first-class hardware facilities, professional service teams have won unanimous praise from the authorities, the insured people and the service agencies。
The hall of the long-term care insurance centre, jeenin city
Actively carrying out its responsibilities and responsibilities, china's su chining company, under the guidance of the health-care sector and its superiors, adheres to the principles of “professional management, regulatory functioning, innovation-driven and sustainable development” and actively explores the creation of long-term care and management services with the characteristics of jinning, starting with institution-building, service management and innovation development. To date, the company has been running more than 5,000 beneficiaries of the jeenning central mayor's insurance project, with cumulative payments of $95 million; nearly 19,000 contracts have been signed for registration and over 10,000 assessments of the level of incapacitation in the home of long-term care providers and disabled persons have continued to improve the efficiency of the operation。
Scattered management + smart assessment weave safeguards network
In the course of project-specific operations, a strategy of “stratification, classification and classification” of management services has been adopted, focusing on priority work and key elements such as access to institutions, failure assessment, auditing, file management, service management, settlement of entitlements and mass satisfaction, ensuring the safety, discipline and efficient operation of long-term care and care services through improved regulations, innovative work mechanisms, optimization of work processes and sound service systems, among others, to provide a warm and caring umbrella for the disabled and their families。
Staff members travel to the agency to conduct a failure level assessment
In line with national standards and related policy requirements, the process of work is continuously optimized and the efficiency of the delivery of services is improved on the basis of the principle of “for the people, for the people, for the people and for the people”. (c) improving the first instance mechanism, regulating the processing process, establishing a mechanism for the delivery of long-term care insurance in the city of jaining and the long-term care services project, and taking the lead in off-site settlement throughout the province. At the same time, the channels for receiving complaints, complaints and counselling have been improved, the requests for public consultation have been handled in a timely and appropriate manner, and the satisfaction of the population with long-term care has been raised。
Establish a system of performance assessment services. In strict compliance with the national operational guidelines for the assessment of the incapacity levels of long-term care insurance (preliminary), the assessment process is regulated, the three main assessment modules are developed, the eight evaluation lines are defined, the division of labour is established on a functional basis, a rule is established, and the assessment and review of failures is carried out in a fair, impartial and objective manner, ensuring that people who are genuinely disabled benefit from long-term protection。
Establishment of an independent auditing system. Through multiple means of audit, such as daily telephone callbacks, video links for system care missions, weekly on-site satisfaction surveys, inspection teams effectively identify problem leads and remove unreasonable personnel, effectively monitor the number of persons with various types of disabilities, effectively improve the quality of care services and guarantee the safety of health insurance funds。
Multi-supply systems activate the new ecosystem of services
While fully safeguarding the smooth and efficient operation of the project's operations, it is self-evident to be more efficient in its operations, to be more efficient in its services, to be more efficient in its services, to be more effective in its internal and external experience, to be more innovative in its practice, and to be able to develop distinctive, temperature-free and resilient long-risk operating poles。
Explore multiple service paths. Various forms of awareness-raising and awareness-raising activities on basic health care and long-term health insurance are organized in district care institutions, street communities, etc。
Supply of innovative niche products. To respond to the real security needs of care providers and personnel and existing safeguards gaps, innovations have been made to provide care providers with accident insurance and to gain recognition from care providers and practitioners. To date, special insurance coverage has been provided to more than 500 people in eight district targeted care institutions。
Project effectiveness. (d) to integrate existing projects such as long-term insurance, employee insurance, welfare insurance, and basic health insurance for new urban and rural residents, in order to promote the deep integration of multi-business blocks, the sharing of resources, coordinated services, risk prevention and control, and to effectively improve the efficiency of resource use and facilitate the participation of the population。
Staff conduct extended care operations for residents
A series of solid management actions and innovative service initiatives have won the approval of all sectors of society and the general public and have provided strong and strong support for the promotion and dissemination of long-term welfare policies. More people know, understand and enjoy the benefits of this welfare policy。
The relevant head of the health insurance department of the city of jiining has stated that by introducing chinese health insurance institutions, such as life insurance, to run long-term insurance, and by innovatively building long-term insurance service centres, it has effectively taken advantage of the professional advantages of business insurance institutions, reduced the pressure on government management, improved service efficiency, increased the satisfaction and recognition of participants, increased the sense of well-being and access of incompetence groups, and effectively achieved a win-win situation of “government for the people, institutional development and well-being”。
When grandma liu's home had a long laugh, when the caregiver had the chance to reassure the angel of white clothes, the practice of providing care for chinese people living in the village of kong meng had created a new picture of “old and healthy”. As a next step, the company will continue to refine the long-term care management service system, which provides a warm, robust and well-managed service, expands the coverage of the benefits of participation and promotes the quality of the supply of the project so that every gentle old age is to be expected。
(crowd reporter, hu yu, dragon woman)
