Camera 2: intelligible and ambiguous terms of contract
Currently, most insurance contracts have a large number of specialized terms, complex content, too many contract attachments and, in some cases, “insurance traps”. A letter from ms. Zhang, who lives in zhangqing, informed journalists that his uncle had lost most of his left hand function last year as a result of an accident at work in the workshop. The insurance company refused to compensate the family for the costs of medical care, on the grounds that a high degree of disability meant complete and permanent loss of function, which led to a dispute。
Point assessment: in the general view, “high” is the concept of “quantitative” and more than two thirds of the functional loss can be described as a high disability; while “complete and permanent” is the concept of “mass”. Complexity in the terminology of the profession has led many consumers to excavate and insurance provisions have become difficult, which has provided an opportunity for those interested in creating a “trap”。
Camera 3: the driver's dissatisfied with the profit and the cost
In 2006, mr. Wang bought a buick from a dealer. At that time, the dealers claimed that there was no further discount on vehicle insurance, but that he could be given a “one-long service”。
Last august, mr. Wang's car crashed and went to the insurance company to claim compensation. It was not expected that the insurance company would not have access to the relevant policy records. After careful investigation, the seller, who was dissatisfied with the return of the insurance company, withheld mr. Wang's insurance money and forged a false document for mr. Wang。
Comment: despite the fact that the superintendence of insurance has been explicitly prohibiting unfair competition by insurance companies to make good on their vendors. In practice, however, there are many irregularities in order to compete for markets. There is a risk that the interests will be compromised by placing vehicle insurance under the “one dragon” of the car dealer。
Camera 4: insurance is easy to handle
Ms. Hu, who lives in the haiju district, has recently sent a telephone message stating that she bought a major illness insurance company the previous year and was hospitalized last year for acute kidney inflammation. However, the insurance company claimed that there was a deliberate attempt to conceal the claim because ms. Hu had previously suffered from the disease and had a settlement record with other insurance companies and had not been properly informed of the policy. Ms. Hu, on the other hand, argued that the agent had not reminded herself at the time, and that the insurance company should therefore be held liable for “failure to inform”。
A comment: “insurance is easy to resolve” is a hot spot for complaints from the insurance industry. Sometimes this is due to the failure of agents to inform consumers in advance about what is not being paid, or to the fact that consumers are not aware of the settlement process; there are also irregular insurance companies that impose obstacles to successful payment。
Mistake 1: treat insurance as bank savings
Last year, when the retired zhang went to the bank, the operator of an insurance company recommended a saving-type life insurance policy of $5,000 per year for free access for three consecutive years. On the advice of the operator, chang purchased one。
However, at the beginning of the year, when the insurance policy was renewed, a new insurance operator claimed that the insurance was not freely available for three years, but had to be insured for 10 consecutive years to recover the principal. Moreover, if bail is withdrawn, the loss will be substantial。
Consumer alerts: some insurance agents tend to recommend high-cost but suitable insurance to consumers in order to earn high commission revenues. Consumers need to focus on their insurance function when buying bank insurance products, rather than simply comparing bank insurance products with bank deposits and national debt, rather than using them as a substitute for savings。
Mistake 2: all accidents are compensable
During the spring festival, mr. Lee was unfortunately injured while climbing. As he had previously been insured for accident, he left the hospital to settle the claim with the insurance company, but was told that the climbing injuries were not an insurance liability. He went home to review the insurance clause and found out that it included the exclusion of climbing, horse racing, etc。
Consumers must be aware of the insurance liability in the clause. Sports like mr. Wang like rock climbing can choose associated additional contingencies. All insurance is subject to exclusions, such as overloading of vehicles in vehicle insurance, separate damage to tyres, etc., which are not covered by insurance; major sickness insurance, which excludes genetic diseases; and death-based insurance, which excludes suicide, intentional homicide, etc。
4 sets to defuse the insurance trap
Motion 1: don't get tired of it
There is more common knowledge of insurance and more comparison of the different insurance products of several insurance companies. A provision that is not self-evident, even if it has only a slight doubt, must be presented to the agent, who, on the one hand, can clarify the content of the provision and, on the other hand, see the professional qualities of the agent。
Motion 2: retain evidence just in case
Agents tend to make commitments when promoting insurance to consumers. The consumer should first ask which of the terms of the policy made such a commitment and be required to indicate and sign the contract in the form of an additional clause and, if necessary, to record it。
Option 3: possession of “weapons”, reasonable defence of rights
In the event of a dispute with an insurance company after insurance coverage, the consumer may first negotiate with the insurance company and settle it; if this is not possible, it may also seek conciliation from the expiry commission, and may also refer the arbitration body to the people's court, if necessary。
Option 4: good use clause, protection of rights and interests
In insurance contracts, consumer rights are protected by provisions such as hesitation clauses, invalidity clauses, etc. If the insurance policy has not been signed for more than 10 days, the consumer will have full access to the insurance company for the refund of the premium; if the policy has been signed for more than 10 days, the return may be less than 20 or 30 per cent。
Answer the letter
Mr. Zhang zhang, a citizen of maoming: when all the counters of a state-owned bank sold the two full insurance packages for the life of the sino-chinese people, known as “red dynamite”, said that they would receive $700 per year for three years, plus an annual bonus for dividends and the end of the last policy. In the case of bank term payments, this is even more so, with an annual gain of $1,500, with a 10-year investment of more than $15,000 in post-tax dividends in addition to the $100,000 principal due. Isn't that an exaggeration? Is it really that high
The after-tax dividend of $15,000 is based on the approximate value of the current investment returns measured and consists of the basic guarantee, dividends and end-of-service dividends. With the exception of a basic guarantee of around $800, which is a fixed income, the remainder is subject to a certain risk, depending on the income at maturity, shared by the company and the client。
