Hunan daily news, new hunan client, october 21st. On 17 october, the civilization institute of the new era of the north town, civil social work station, the community social work office of the united iron cricket, the red house association volunteers, conducted the “closing the digital divide anti-fraud trap” service in their homes in the form of a “house hall meeting”, and over 10 elderly people left behind in light interaction acquired practical skills in smartphones and built up a “safe line”。
The event focused on the pain point of “failure, reluctance to use” smart devices, using the “practical teaching + scenario simulation” model. Using as an example the usual platforms such as “put on the power” “we believe in living contributions” “kyoto”, step-by-step demonstration lines pay for water, electricity, shopping and 30 seconds of pause to synchronize exercises for the elderly; volunteer groups conduct “one-on-one” mentoring and patient guidance on such issues as “no app” “wrong pass codes” and social workers conduct random spot checks to ensure that the elderly can complete the entire process independently. The supermarket payment simulation, which allows older people to immerse in the sweep, is encouraged by the “operators” who successfully operate, further dispelling their concerns about moving payments. In the area of prevention education, “cases + interactive questions and answers” are used to inform the thinking. Social workers, in the context of real cases such as the “unknown link-to-red package” “false pension service transfer”, interpret fraud packages in dialects understood by the elderly, emphasizing the three principles of fraud prevention: “no alien link, no transfer to a stranger, no child in doubt or community”。
At the end of the event, through questions such as, “can i get a 100-dollar pension link?” and “what about the number of red-pack windows?” the elderly are motivated to think about fraud prevention. The participation of the elderly indicates that they have learned the skills to use machines and are better equipped to protect the “money bag”. The old man's true words speak of the people's temperature of this “house hall”. The event, which took the form of popular joy, brought services to the front of the house, allowing the silver age group to reap full sense of security and happiness in the digital age。
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