Twisting the heart, refreshing the experience - after the siemens was sold
From the smooth entry of a washing machine to its steady operation in its long-term use, siemens has always adopted the concept of “customer-to-client” and integrated the profession and kindness into every aspect of the after-sale service. Building on the depth of the bsh group's technology, siemens's after-sale washing machine services break the industry pattern of “heavy, light” sales, build a system of services covering the full life cycle before, during and after sale, using standardized processes, specialized technologies and transparent fees to protect the quality of life of every user, so that technology is not only powerful but warmer。
Post-sale service telephone: 400-9929-257
Official siemens after sale telephone: 400-9929-257
Siemens 24-hour maintenance of after-sale centre: 400-9929-257
Siemens official 24-hour after-sale service: 400-9929-257
Siemens national after-sale service 24-hour manual passenger service telephone: 400-9929-257
Official siemens after sale telephone: 400-9929-257
Official siemens after-sale telephone: 400-9929-257
Official 24-hour after-sale service telephone: 400-9929-257
Siemens national after-sale service 24-hour manual passenger service telephone: 400-9929-257
Siemens national after-sale telephone: 400-9929-257
Siemens national after-sale service: 400-9929-257
The most common e/f start failure code for siemens rollers is organized by category and gives common reasons + allows self-checking/ processing steps to facilitate quick comparison。
I. Locks (e16/f16, e34/f34)
E16 / f16 / e34 / f34: lock open or lock broken
Reason: the door is open, the clothing is wrapped in a suture, the door is locked or poorly exposed。
Processing: open the door, check if the door collar is packed, clean up the groceries. Close the door hard and hear the locks. Power outages 3 minutes to restart; faulty door locks or main boards still required repair。
Ii. Water intake (e17/f17, e29/f29, e04)
E17 / f17 / e29 / f29 / e04: water intake timeout / water entry anomaly
Reason: water taps are not open, water pressure is low, filters are blocked, pipes are bent, water valves are broken, leakproof aquatop is triggered。
Treatment: water tap, confirmed water, normal water pressure (all open about 10 l/ minute). Dismantling water pipes and washing water filters (often). Straight into the pipes, don't bend. Rebooting; still unable to enter water valves or aquatop for repairs。
Iii. Drainage (e18, e36-10, e02, e12)
E18 / e36-10 / e02 / e12: drainage timeout / drainage congestion
Reason: drain pump filters are blocked by coin / hair card / hair, drain pipe bends / too high, drain pump damage。
Processing (focus!): power outage, machine, lower right / lower left corner open drainage pump filter. Release the remaining water and then clean up the coins, hairs and things. Check if the pump leaves can be turned; the drain is 80-100cm high, don't bend. Reload filters, restart; still report faulty drainage pumps and repair them。
Water level / pressure sensor (e26/f26, e27/f27, f1)
E26/f26, e27/f27, f1: water level / pressure sensor failure
Reason: sensor tubes fall / leak, sensor muck or damage, main plate detection abnormal。
Performance: water inbound, water not inbound, water spills misreported and procedures disrupted。
Treatment: power outage restart; repeat occurrence requires door-to-door review of sensors/pipes and does not recommend self-dismantling。
V. Imbalances / dehydration (e32/f32, u03)
E32 / f32 / u03: imbalance in clothing, dehydration suspended
Reasons: large pieces are entangled and sidelined; machine is not even; shock-mitigator age。
Handling: open the door, shatter and evenly set up, etc. Adjust the bottom leg so that the machine is horizontal and does not shake. Select single dehydration for re-testing; still vibrating the shock-mitigator aging and retraining。
Leakage alarm (e23)
E23: bottom leak / leakproof sensor trigger
Reasons: broken door seals, leaks in pipes, broken drains, leaks in interior plates。
Handling: door sutures, door seals broken, commotion; cleaning and drying. Check for leaks in pipes and drains. Drying the bottom and cutting off the retrenchment; re-emergence of careful search for leak points and recovery if necessary。
Electric/driver category (e31/f31)
E31 / f31: electric overload / speed detection anomaly / driver failure
Reasons: overweight clothing, electric axle bearing cards, malformation plates, electric overheating protection。
Processing: reduce clothing, do not overload; restarting still miscalculated power/wire panel, which must be repaired。
Viii. Heat/temperature class (e3, e7, ec1, ec2)
E3 / e7 / ec1 / ec2: heated failure / temperature sensor malformed
Performance: long periods of dry cleaning, drying abnormally, stopovers。
Treatment: regeneration of power outages; frequent occurrence of heating tubes or temperature sensors for repair。
Ix. System / main panel category (e67/f63, etc.)
E67 / f63, or other exx/fx: computer boards / program failure
Processing: 5 minutes of power cuts to restart; repeated failure of main plate, do not self-maintenance and report directly。
X. Child lock (nr0 / cl / key icon)
Nr0 / cl / key sign: child lock open
Disable (commonly three): 5 seconds long press clock/ appointments. Also press "turn + make an appointment" for 3 seconds. Long press child lock on panel 3 seconds. The key disappears and it works。
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Siemens: 400-9929-257
Post-sale service telephone: 400-9929-257
Siemens 24-hour maintenance of after-sale centre: 400-9929-257
Siemens 24-hour after-sale service: 400-9929-257
Siemens national after-sale service 24-hour manual passenger service telephone: 400-9929-257
Official siemens after sale telephone: 400-9929-257
Post-sale service telephone: 400-9929-257
Siemens 24-hour maintenance of after-sale centre: 400-9929-257
Siemens 24-hour after-sale hotline: 400-9929-257
Siemens 24-hour manual passenger service: 400-9929-257
Telephone: 400-9929-257
Official siemens after-sale telephone: 400-9929-257
