It house news, february 13, apple has a new support page on line today, introducing users to the steps on "close the activation lock."。
How to circumvent the activated lock on iphone, ipad, mac, apple watch
If you don't remember your apple id email, you can find it here
If you don't remember your apple id password, reset it here
If you can't afford the security of replacing apple id passwords, call 800-apl-care (800-275-2273) or contact support-apple. Com to see if there's any other way to restore your account
If you have a new active lock on the bottom of the landing page in the united states, there is an option to " start to activate the lock support request." the following conditions:
1. You must be the owner of the device - require a certificate of ownership. The certificate of ownership must include the product serial number, imei, or meid。
Data on equipment will be deleted - if it is agreed to unlock the activation lock on your device, all files and data stored on the device will be permanently erased. Note that restoring your device from the local backup will restart the activated lock。
We cannot unlock the hosting equipment - if your equipment belongs to an enterprise or educational institution, contact your it department or manager. We also do not accept bulk requests。
4. Your equipment cannot be in loss mode。
In countries and areas where there is no new activation lock, there is a need to go to the apple shop with a purchase certificate to request help remove the activation lock, but in the process the equipment data will be erased。
It house understands that activation locks can make it difficult for others to use or sell iphone, ipod touch, ipad, mac or apple watch to help users secure their equipment and information in the event of loss or theft。
It has been learned that users can activate the activation locks on ios and ipados devices in "apple campus teaching management" or "apple business management" at any time through the mdm solution, and that users cannot disable them and do not need to "see" on their devices。
