Zhejiang online, 18 november, has now grown to over 3960 ningbo motor vehicle repair enterprises, with an annual capacity of nearly 4 million。
In the face of professional and extensive vehicle maintenance problems, citizens are mostly “diplomatic” because they do not see the “doorway”. However, yesterday, journalists were informed by the nimbau city public administration office that this regulation (hereinafter referred to as the regulation) will be implemented as of next new year's day。
At the meeting, professionals also cited and interpreted the six most common examples of “depression” in the maintenance of the public, which would be regulated by law when the regulations were implemented。
The maintenance of the typhoon clause will be declared invalid
Example: in recent days, mr. Tang's car was not cooled by air conditioning and was taken to jiangbei for repairs by a car sales service company. When the vehicle was taken, mr. Zhou found the vehicle's air conditioner panel broken and immediately intervened with the maintenance company。
However, the company refused to pay compensation, believing that mr. Tang's love for the car had previously been broken and should not be left to the maintenance company。
Since the maintenance contract between the parties was simple when the vehicles arrived at the plant, and the appearance of the vehicles was not clearly stated, the dispute between the parties ended with third-party mediation。
Interpretation: since the vehicle maintenance contract is generally provided by the maintenance enterprise, the obligation of liability under the contract to the detriment of the maintenance enterprise is often circumvented. In the event of quality accidents and consumer disputes, it is difficult to establish responsibility。
The regulation provides that: “in the event that a contractor requires a written contract for the repair of a motor vehicle, the motor vehicle repair operator shall agree to do so. In the form contract text provided by the motor vehicle repair operator, the clause exonerating itself, increasing the liability of the caregiver and excluding the primary rights of the caregiver is null and void.”
There's no price bill for maintenance
Example: last year, mr. Liu's car-love pipe went to a 4s store in the brand for repairs。
After a few days, he accidentally went to a car repair shop and, upon enquiry, found that the price of the same problem at the maintenance shop was fully double that of the 4s. He drove to ask the staff of 4s, but was told: “the price is different because of the level of service”. In practice, however, he did not benefit from more services in 4s。
Interpretation: the expert notes that the new regulation provides that: “the motor vehicle repair operator shall pay reasonable fees in accordance with the public maintenance price. In the settlement of maintenance costs between the motor vehicle repair operator and the caller, the material and working hours shall be calculated separately and the repair invoices prepared by the road transport authority for the repair of motor vehicles and by the tax authorities shall be produced.”
As motor vehicle repair operators have published time limits and fees for motor vehicle repairers, consumers can check first to ensure that the repairs are transparent。
The spare parts will be filled and the licence will be revoked
Example: at the end of last year, mr. Chen's favorite car was hit, the vehicle was towed close to a repair plant for repairs, and spare parts such as water tanks, large lights and safety bars were replaced. As the vehicle was insured, mr. Chen required the original spare parts to be used for repairs to the repair plant。
Shortly after the accident, mr. Chen drove the vehicle to shop 4s for maintenance, but was told that the spare parts originally replaced were not original。
Interpret: the maintenance business is perfected, and it's the most painful problem of the main vehicle. Moreover, spare parts replaced during the maintenance process are often refurbished and sold to other owners as “additional revenue” to the maintenance plant。
The regulations provide that: “the person shall have the right to know and choose the parts and materials used for the repair of motor vehicles.” at the same time, the motor vehicle repair operator is required to register, record and keep, on a separate basis, the suppliers of what brands, specifications and accessories when and when they are purchased, and to keep, as required, the original documents proving the origin of the goods received.” a fine of between $1,000 and $5,000 shall be imposed on any person who uses used or repaired used accessories without the person's written consent, and in serious cases the licence shall be revoked in accordance with the law。
I can't fix it twice
Example: last month, when mr. Huang discovered a leak in the car's water tank, he drove the car to shop 4s to repair it and replaced it. Mr. Wong took the car. Soon after, there was another leak in the tank. The 4s store replaced mr. Huang's car with a water tank with the same brand。
Today, half a month later, water leaks again in the tanks。
Interpretation: the car was sent for repairs, and it was a few days after it came out of the repair plant, and it went back to repair, but it remained the same. In the past, the repair industry had tried to justify itself, and most of the drivers had had to consider themselves unlucky to repair elsewhere。
The regulations specify the quality assurance period for the back-up project, which is to be recalculated from the date of its completion and, at the same time, the cost of the return or continued maintenance of a vehicle that was not repaired twice during the period。
We don't need to use the exit certificate
Right to refuse payment for maintenance
Example: in the middle of last month, mr. Citizen children delivered the car to a car repair plant for maintenance。
Upon completion of the repairs, the repair plant did not produce a " motor vehicle repair completion certificate " . At the request of mr. Chou, the repair plant wrote a bond guaranteeing “three months of higher water temperatures of 5,000 kilometres and free maintenance (including accessories) except for water tanks”。
After more than 10 days, mr. Boy's car suffered from a high temperature. After re-testing the vehicle at the repair plant, the maintenance staff stated that the high water temperature was due to other causes and that, unlike the previous one, mr. Child was asked to pay for the maintenance costs of over $2,000。
Interpret: don't underestimate this little motor vehicle repair completion certificate, which is very useful. It is the only legal certificate that the maintenance of the vehicle has been certified for exit from the plant after completion, and records important elements such as the maintenance project for the vehicle, the record of the return of the quality assurance period and, in the event of a dispute, the support of the owner。
The regulations provide that “in the event that a motor vehicle repair operator performs total repair, full repair or secondary maintenance of the vehicle, the motor vehicle shall perform maintenance process and quality inspection of the completed repair and repair. No service may be rendered without the issuance of a certificate of certification for the completion of the motor vehicle maintenance, and the caller may refuse to pay the fee or take over the vehicle.”
I'm going to be punished for driving a car
Example: two months ago, when mr. Zhang, who lives in jiangdong, drove on a car trip to a car repair shop to perform paint repair work, as the paint had to be baked and the next day the car had to be picked up。
It was not expected that mr. Zhang had received a traffic call that night stating that his car had been in an accident. It was only when mr. Zhang went to deal with the accident that he learned that the repair worker at the maintenance shop had gone for a ride in his favorite car and that an accident had occurred。
Interpretation: the vehicle was delivered to the repair plant for maintenance, the parties had concluded an agreement for the safekeeping of the vehicle and the repair plant had custody obligations. As owner of the vehicle, it is necessary to record the number of kilometres of the vehicle and the scale of the oil table when it enters the plant to avoid the use of the car as a private vehicle。
The regulation provides that the operator of the maintenance industry shall be liable to a fine of between $1,000 and $5,000 for the use of a support vehicle without the consent of the caregiver。
