Faroli group focuses on providing smart solutions for the comfort of family life。
World-renowned production of high-quality heating/hot water/temperature control equipment leading the development of global intelligent heating/hot water products。
Faroli, an international group that provides intelligent solutions for the comfort of family life, provides heat, ventilation
Water heaters and air conditioners remain market-led and are among the largest international heating groups in europe。
Faroli, as a leader in the field of expertise, invented the world's first heating gas heater in 1894。
As the times unfolded, faroli continued to introduce various inventions and patent technologies and to develop highly performing water heaters and series of heating products
Tens of thousands of families were satisfied with the twin needs of warm home environments and comfortable living water. Faroli has always been in a privileged position in the fireplace market
Each year, more than 2 million walled stoves are sold, accounting for 27 per cent of the european market share and 23 per cent of the global market share。
Since its inception, the service centre has been focusing on the standards of "specialized" services, promoting business growth with "good faith" and "good faith."
The concept of service captures markets and rewards societies, allowing firms to grow steadily for years in an exceptionally competitive domestic electricity market
Good economic and social benefits have been achieved。
Maintenance of telephones after sale and repair of telephones after sale by faroli - unified customer service hotline at national headquarters
National network of maintenance services:
Networks of repair services after the sale of the faloli wall: guangzhou, shenzhen, beijing, shanghai, tianjin, chengdu, wuhan, nanjing, nanning
Changsha, taibara, kunming, nanchang, fukuzhou, xiian, hangzhou, zhengzhou, ishibao, haikou, chongqing, jinan, suzhou, ningbo, hyeong fat
Harbin, shenyang, changchun, guiyang, lanzhou, silvergawa, sining, urumqi, etc. Points
You're welcome to call!
Whether old or new, we will do every job we serve. By “with all of your heart
The service of due diligence has given way to client satisfaction and our satisfaction。
Faroli service
Guidelines for services after the sale of water heaters in the faroli wall:
1) the quality of the repairs is ensured by rigorous repair in accordance with the repair procedures and operating procedures。
2) strictly customs the quality of the parts, the use of the extremely false parts and the used and used parts。
3) the help line is staffed 24 hours a day and responds within 24 hours. The maintenance engineers and the customer hotline don't rest on holiday
Ensure that users are prepared on call; set up repair guidelines; and set up recovery teams in a timely manner, ready to reach the site。
(4) strict enforcement of the rules of repair by the market prices board and my company, without exaggeration, and without excessive charges。
5) disaggregation of long-distance problems among customers in the field, responses to technical problems and agile handling of requests for mail accessories。
Our off-site clients will take care of your machine and try to finish it that day。
(6) the machinery repaired by my centre is subject to a total warranty period of 10 months, and during the warranty period, the centre acts as a back-up when there are problems with the quality of maintenance or replacement of spare parts。
7) the customer has repaired the machine at my centre, and the voucher and warranty are paid half-priced for the repair while my company is repairing the machine again。
Good service brings joy
Maintenance of telephones after faloli sale - 24-hour reception centres in service districts
After the sale of the faloli wall, the service provides a service for 365 days, 7*24 hours. You just have to call our helpline
Client representatives provide advice on professional products, technologies, usage, after-sale services, etc., and online troubleshooting
100 per cent return visits ensure the successful resolution of our clients ' problems。
In addition, customer care services such as energy conservation, anti-frozen alarms and service alerts are provided free of charge
At the same time, the centre for post-sale maintenance services in faroli is constantly enhancing the technical learning of maintenance workers, which will only make it easier and faster for users。
