The conja television warranty covers non-anthropogenic failures, such as chronology of screens, black screens, and abnormal openings. The following is a small compilation of the warranty provisions after the sale of kanja lcd tv, which is expected to help you。
The warranty clause after the sale of conja lcd television 1
Conja lcd: 244
One year for the whole machine, three years for the liquid crystal screen
Conja television service security
One, seven, 24-hour service line 4008800016 at any time. Response
2. Appointments for home service
3. Foreign purchase of aircraft, unpro
Client slotting, quality tracking services
5,365 days of full-time service, regardless of spring, summer, autumn, winter, snow, and holiday service
Central city: 24-hour appointment for home service
Outside the city (towns): 48 hours to book service
Remote areas: 72 hours to book home service
7. Remittances, replacements and repairs strictly in accordance with the national “three packages”
8. Concorruptible electricity products from the date of sale (on the basis of a valid invoice) are entitled to free warranty for the duration of the three packages, which are not covered by the “three packages” and may be maintained at the rates established by the company if they exceed one of the following:
(1) in excess of three packages;
(2) if the contents of the three packages are not in conformity with or altered by the physical markings of the repair goods in the absence of three packages of certificates and valid shipping tickets;
(3) damage caused by failure to use, maintain, and preserve the product as required by the statement of use of the product;
(4) the entry of an alien causing damage or malfunction;
(5) fault caused by products not manufactured by the company;
(6) if damage was caused by the non-takers of three packages of repairs;
(7) damage caused by irresistible force (e. G., lightning, excessive voltage, earthquakes, floods, fires etc.);
(8) products that are specifically stated to be beyond the specified warranty period and scope for example, products under special conditions of use such as commercial use;
9. The three packages of the condensed machine and its main components shall be valid:
Product 3 package validity (month) name of main component exit time (day) change time (day)
Main part of the whole machine
Plasma tv
(purchased by 20 april 07) 12-7 15
Plasma television (purchased after 20 april 2007) 12 36 plasma display screens, lined components (driver components, logical components) 7 15
Lcd tv
(purchased by 20/04/07) 1236 inverters, adapters, cpu (except display) 7 15
Lcd tv (purchased after 20 april 07) 12 36 lcd screens, lined components (backlight components, logical components) 7 15
Back-to-back television 12 36 hf head, high pressure pack, cpu (except projectors) 7 15
Crt tv 1236 hf head, high pressure pack, crt, cpu 7 30
Refrigerator, freezer 12 36 compressor, fan generator, computer plate, thermostat, evaporate, electromagnetic valve, filter, condenser, catheter 7 15
Laundry machine (semi-automatic and double buckets) 12 36 washing / dewiring, washing / off-timers, processors, capacitors 7 15
Laundry (full automatic) 12 36 electrical, drainage, computer panels, clutches, water valves, water level switches, sensors, safety switches, process controllers, capacitors 7 15
Remarks:
1. A random remote control device with a warranty and a user-purchased remote control package for three months;
2. Following the introduction of the national tablet maintenance service standards and in accordance with national standards;
The above policy applies only to normal product services and the deferred product is performed under the terms of the extended contract。
The warranty clause after the sale of kanja lcd 2
I. Free warranty policy
Conja television strictly enforces the national three-pack provision, which provides for a one-year free charter. During the validity period of the “three packages” (calculated from the date of the complete termination of the delivery, installation, commissioning or invoiced by the seller and the consumer), in the event of a television malfunction, the invoice and three packages of vouchers may be used for free repair. In particular, in the case of television, which contains network functions, conja also offers a free ... Network function debugging service within three months。
Ii. Return foreign policy
Within seven days from the date of sale of the product, the consumer may choose to return the goods, exchange them or repair them if the performance fails。
Within 15 days from the date of sale of the product, the consumer may choose to replace or repair the product in case of performance failure. This policy does not distinguish between product distribution channels, and electrical and physical outlets are applicable。
Reimbursable services
After exceeding the validity of the “three packages”, kanya provides fee-paying services, including but not limited to installation, commissioning, maintenance, etc。
Reimbursable services are also required for damage caused by use, maintenance, improper custody or unauthorized breaking by non-well-being company visitors, as well as in the absence of valid three-pack vouchers。
Iv. Access to services and time limits
Conja television provides a 24-hour national hotline and a service demand channel such as the "conja services" micro-mail public。
With regard to the length of service, from the time of reporting by the consumer, the central city responds within 24 hours, the outskirts of the city within 48 hours, and the county or town below 72 hours (exceptional cases according to the time agreed by the parties)。
