Shanghai has reached 39 hours of cold, and many households have begun to use heat-powered appliances such as hac, and the use of heat-powered appliances is likely to increase. In order to ensure the safe use of thermal appliances by the general public and to survive the cold winter, on 16 january, the city commercial council's “winning sunshine — into the community in the winter of shanghai in 2026” campaign walked into the roadway street in the silent zone, provided a safe and available service during the winter season, and effectively guaranteed the need for electricity maintenance services。
In response to winter maintenance peaks
The city commerce commission has made it clear
A hard standard of “two guarantees, four reinforcements” of livelihood security。
Two ensures direct to core needs
On the one hand, focusing on special groups such as the elderly, children and others, committed to solving the problem of household electricity maintenance within 24 hours
On the other hand, the safety floor is strictly secured, both by checking the security risks associated with the use of electricity in the home and by providing first-line maintenance staff with labour protection measures to ensure the safety of both parties。
The "four-strengthen" builds a safety net from the whole chain
Strengthening corporate responsibility by requiring brand manufacturers to provide professional services regardless of whether their electricity is on warranty or not, and ensuring that official hotlines respond in a timely manner
(b) strengthen urban linkages and direct citizens to formal maintenance channels, including through community outreach
Strengthening industry synergies and pre-empting peaks, promoting inter-firm sharing of services, resources and information, and providing a 36-hour response based on the shanghai domestic telephone hotline 962512
Enhanced regulation of services requires that more than 15,000 service providers holding a unified home service pass must be issued with a certificate of entry, a flash card and 356 recommended firm-coded prices, so as to put an end to the phenomenon of “small illness overhaul” and price escalation。
The city business council reminds the public of the fact that the government is not a party to the law
I'm looking for a home electrical maintenance service
And remember, “three, three, no”。
The first is to look for branding company telephones from authoritative sources, including the 12345 citizen hotline, the 12315 consumer protection committee hotline and website, the municipal commerce commission's network and the 962512 shanghai household electricity service hotline and website, as well as advice calls from the relevant domestic electronics industry associations (shanghai chamber of electrical industries: 65661637/shanghai chamber of commerce: 52288010/shanghai electronics maintenance industry association: 63080038, etc.); not simply from the web search engine and small mailbox advertisements。
Second, the breakdown should be as clear as possible during the reporting period so that the doorman can be prepared to dispose of the spare parts in a timely manner; rather than be described in general terms。
Thirdly, the services must verify the possession of a single service card for the maintenance of electricity in the shanghai market, and do not believe in the identity of the service staff, as stated orally。
In addition, under the guidance of the city business council, 356 electrical maintenance service enterprises have been selected and recommended by the “one three” to the public in recent days for publication on an as-needed basis. In addition, a “more-used information (2026 edition) for the main household electricity maintenance services in shanghai” has been compiled for the general public in order to make it easier for the public to quickly consult and follow tuso。
The relevant industry associations indicated that, as the effects of the state's old-for-new subsidy policy increased, the demand for services for household electricity maintenance declined significantly in the city, with the industry-wide service volume falling by about 21 per cent in 2025. In the business category, the maintenance of older machines that have exceeded the age of household electricity has been significantly reduced by more than 50 per cent, there has been a marked reduction in service pressure in the industry, and industry enterprises have full confidence in responding to upcoming winter service peaks to ensure that the population's service needs are met within 36 hours。
Use electrical, safety first. It is important that the public have safe access to domestic appliances and, in the event of a malfunction, that regular channels be found for family cable repairs。
The winter air conditioner uses a little common sense:
Most vulnerable in winter with air conditioning
In winter, air conditioning is used, most often with no heat and no start. In case of failure to activate, test whether the power source is in question, and if normal then see if the remote control is functional and, if normal, consider whether the outdoor temperature is low。
In general, an old air conditioner may not be activated when the temperature outside the room is less than 5 degrees below zero and 10 degrees below zero outside the frequency air conditioner room, at which point a basin of open water can be poured onto the outdoor machine and the start temperature set at about 20 degrees slowly, and if the air conditioner is not malfunctioning, the problem should be solved and the air conditioner will be stabilized before the temperature rises。
Unheated air conditioners may be caused by low outdoor temperatures, which can be reduced and slowly raised; or there may be insufficient pharmacological water in air conditioners, which will require specialized maintenance at this time。
Shanghai's main home power brand
Common information on maintenance services
(2026th update)
