1. International trade terms (incoterms)
Fob (free on board) — shipload delivery
Cif (cost, insurance, and freight) - cost plus insurance plus freight
Exw (ex works) - plant delivery
Ddp (deliveed duty paid) - after tax
Dap (deliveed at place) - destination delivery goods
Fca (free carrier) - delivery people
Cfr(cost and freight) - cost plus freight
L/c(letter of credit) - letter of credit
T/t(telegraph transport) - wire transfer
Payment modalities (payment terms)
L/c(letter of credit) - letter of credit
T/t(telegraph transport) - wire transfer
D/p (d)Documents against payment)
D/a (d)Could not close temporary folder: %s
O/a (open account) - payments on credit
Western union - western union
Paypal — babel
Escrow - third-party hosting payments
3. Logistics transport (shiping & logistics)
Bill of lading (b/l) - bill of lading
Air waybil (awb) - air waybill
CoNtainer freight state (cfs) - container terminal
Full coNtainer load (fcl) - whole container
Less than coNtainer load (lcl) - case cargo
Eta (estimated time of arrival) - estimated arrival time
Etd (estimated time of depart) - estimated time of departure
Freight forwarder — freight forwarder
Customs clearance - customs
Demurrage - demurrage
Detention charge - demurer fee
4. Import and export documents (i)Mport & export dI don't know
Commercial invoices (ci) - commercial invoices
Packing list (pl) - packing list
Certificate of origin (coo) - certificate of origin
Bill of lading (b/l) - bill of lading
Proforma innovation (pi) - form invoice
Customs declaration - customs declaration
Organisation
Insurance policy — insurance policy
Sales coNtract — sales contract
5. Quality controlNo, no, no, no
Quality coNtrol (qc) - quality control
Organisation
Factory audio — plant audit
Pre-shipinspection (psi) - pre-export inspection
Random sampling application - sampling
Aql (accessable quality level) - acceptable quality level
Defective late - bad rate
Ce centre - ce certification (eu market access certification)
Rohs compliance — rohs compliance (hazard substances limit directive)
6. Supply chain management (supply chain & sourcing)
Oem (original evaluation manufacturer) - original device manufacture business
Odm (original design manufacter) - original designer business
Moq (minimum order quantity) - minimum start order
Lead time — delivery cycle
Supply chain management
Just-in-time (jit) - timely production/instant stockpile
Stock keeping unit (sku) - inventory unit
Outsource — outsourcing
7. Tariffs and compliance (tariffs & compliance)
Hs code (harmo)Nized systems code) - customs code
I..Mport duty — import duties
Vat (value-added tax) - vat
Customs brokerage - customs agent
Free trade agreement (fta) - free trade agreement
Gsp (generalized system of planning) - gsp
8. Business communications
Inquiry - enquiry
Quote - quote
Counter offer - backup
Price list - price table
Negotiation — negotiation
Payment terms — terms of payment
After-sales service
Warranty - quality assurance
9. Customer relatioNo, no, no, no
Customer retention - clients maintain
Follow-up
Repeat order — return
Customer satisfacing - client satisfaction degrees
Complaint handling - complaints handling
Business etiquette - business protocol
10. Digital marketing & e-commerce
Seo (search engineering optimization) - search engine optimization
B2b (business to business) - business-to-business
B2c (business to customer) - business-to-consumer
Ppc (pay per click) - click-pay ad
Affiliate marketing - alliance marketing
Dropshipping - direct mode
Social media marketing
