“when did you hear about the 4g connection? When did you start?” on the internet, kobayashi, a friend of his cell phone, learned that the 4g service was about to be launched, and in a matter of minutes after a 100-degree question was raised, received a reply from a friend of his network, “connect enterprise platform-expert client”, informing him that china was about to open 4g commercials, with the first cities expected to cover beijing, shanghai, guangzhou, etc. After learning of the imminent launch of the 4g, kobayashi, in guangzhou, indicated that he would look forward to further information from the 4g。
The above scene took place on the 100-degree known corporate platform. Here, a variety of questions about connectivity products and services, such as “what's the latest preferential 3g package for connection”, “does the mobile phone office have access to phone lists”, “how does the guangdong ventilation card open free-time traffic packs” and “recently travel to taiwan, how do users access international roaming” have been called for daily by netizens and quickly answered by corporate platforms and their expert client teams? In reality, kobayashi is actually a hand-swipe editor, who cares about the speed of his mobile phone, which has been upgraded from 2g to 3g in order to work, and is now waiting to start with 4g。
Today, online life is becoming more and more sophisticated, with a growing number of internet users seeking answers by searching, relying on online platforms for knowledge dissemination and sharing, and sharing new knowledge whenever and wherever possible. On this occasion, china's connectivity, with its sensitive service tentacles, extends the idea of providing quality services to users to open internet platforms. To the best of our knowledge, a platform has been launched to build a new, open knowledge base that provides users with access to information about the communications industry and mobile phone operations。
(connect enterprise platform page: http://zhidao. Baidu. Com/c/chinunicom)
With the new service model and a professional, professional and high-quality service attitude, access to an open knowledge base has yielded a large number of user preferences. To date, the open knowledge bank has answered 140,000 questions, helping 40. 11 million users, 88 per cent of whom are satisfied and ranked first in the corporate platform of the same industry。
Thus, the open knowledge bank is so popular with users that, following a survey of netizens who have sought help from some of them, the reasons for its conclusion are as follows:
Quick and easy: when users know about it, searching for questions related to connectivity, such as “when will the 4gs be available?”, one of them is called “connect enterprise platform — expert clients” and says, “connect the 4g network has always been ready, and guangzhou and shenzhen have been conducting 4g network tests. “in fact, the answer provided by the connecting business platform — expert clients is from the open knowledge bank. The content of the open knowledge base can be searched directly within 100 degrees of knowledge and very easily and quickly。
(webplayers can initiate questions on the connecting business platform)
