The maple bridge experience, which has evolved over 60 years, has evolved over time, regenerated and flourished. General secretary xi said in depth: “to fully understand the significance of the maple bridge experience, to develop a culture of excellence, to adapt to the demands of the times, and to innovate in the working methods of the masses”, “to maintain and develop the maple bridge experience, and to keep the party's popular course well and well”. The party's 20th plenum iv recommendations provide strategic deployments to sustain and develop the new era's maple bridge experience. In recent years, digital technology has increasingly become an important force for enabling social governance, as digital technology, represented by artificial intelligence, cloud computing, block chains, large data, etc., has developed rapidly. One important aspect of sustaining and developing the maple bridge experience of the new era is the innovative development of digitally empowered maple bridge experiences, constantly exploring new models and paths of social governance at the grass-roots level and improving the intelligence, science and precision of social governance。
The maple bridge experience of a new era of digital empowerment means not only technological innovation, but also changes in social governance. The key is to achieve a deeper integration of new tools of digital social governance with grass-roots social governance. Its core strengths are reflected mainly in three areas. The first is to contribute to a better functioning of the mass of people. The essence of the maple bridge experience is to mobilize people, rely on them, solve problems at the grass-roots level and resolve problems in their infancy. Digital platforms allow for real-time collection of data on the situation of the population, accurate perception of the demands of the population and the promotion of more active participation by the population in grass-roots governance, making full use of popular motivation, initiative and creativity. Secondly, governance mechanisms that help to optimize “continuity”. Cross-sectoral data-sharing and collaborative research through the building of integrated platforms for social governance, gridded management systems, etc., help to resolve disputes at the earliest stages of social governance and at the smallest. Thirdly, it helps build a community of social governance. Digital platforms can foster synergy among governments, societies and markets, promote the participation of multiple actors in social governance and contribute to building a community of social governance for all that is accountable, accountable and accessible to all。
The maple bridge experience of a new era of digital empowerment must be based on party leadership, premised on root-source governance, based on multi-party governance, guaranteed by law, and guided by people's lives, to accelerate the formation of a new paradigm of shared, modern grass-roots social governance。
To uphold the overall leadership of the party and ensure that the digital society is in the right direction. The party leader is the political soul of the maple bridge experience. An integrated leadership mechanism of the psc for the digital platform is needed to ensure that party leadership runs through the platform's design, operation and optimization. (c) continue to promote the deep integration of the establishment of the wisdom party with grass-roots social governance and the appropriate embedding of digital technology in the organizational life of grass-roots party organizations, in the education of party members and in the work of serving people. Actively using new and emerging technologies such as the internet, big data and the content of the innovation party's activities, the party of innovation promotes the establishment of the wisdom party and effectively transforms party-building advantages into governance effectiveness, with digitalization, networking, and intellectualization to improve service delivery to the population. For example, beijing has continued to deepen party leadership and immediate reforms, using party leadership as a “one needle” to set up a “thousand line” of urban governance, targeting popular demands for governance, involving people in decision-making on urban governance, and resolving conflicts and issues of interest to them with mass wisdom, resulting in a vivid practice of implementing the new era's “silver bridge experience”。
Promote source governance and move ahead. The key to digital governance lies in strengthening “front-end early warning” and achieving source governance. Digitalized technologies and tools can be used to transform “post-response” into “pre-emptive warning” and reduce grass-roots governance pressures from the source. Comprehensive integration of data resources from public service platforms, such as the 12345 hotline and the integrated management centre, using artificial intelligence and machine learning algorithms, developing early warning models for intelligent risk prediction, early identification, intelligence analysis and automatic early warning of social conflict risks. Establishing an online and offline preventive mechanism to ensure that early warning information from digitized platforms is automatically and accurately channelled to the relevant responsible units and grass-roots grids, creating a closed-ring workflow of the platform's data and resolving risks in their infancy. For example, the city of fushan, guangdong province, has built a “bushan city brains” smart hub, which provides 114 basic capacity support, nine major monitoring units, such as gas, fire, etc., have been set up, 13120 sensors have been installed to provide 24-hour monitoring alerts to risk points such as gas pipeline networks, and to promote a shift from “fire-fighting” to “fire-proof” governance。
Strengthening multi-party governance and building new patterns of digital social governance. Multi-party governance is an important goal of the maple bridge experience of a new era of digital empowerment. The two-wheel drive of digitization and gridization is to be promoted, and the deeper integration of `one-web house' and `grid management' is to be promoted, leading to information-sharing and task synergy among governance actors. A digital platform is used as a link to optimize working mechanisms, such as on-the-spot access, to achieve that tasks are managed by the platform's intelligent, time-bound and fully supervised. At the same time, through the development of digital tools such as the “hand-on-hands” “on-line council chamber”, the popular working methods of the “little bridge experience” have been extended from the bottom of the line to form a community of social governance through co-management and sharing. For example, digital applications such as the establishment of “city maple bridges” in zhejiang province and cities have been linked to urban grids and sub-line community platforms to enhance online and sub-line synergies and create new situations of continuity, holistic wisdom and efficiency。
Strengthen governance in accordance with the law, and establish a security floor for digital social governance. The establishment of the rule of law is an important guarantee for the digital empowerment of a new era, the maple bridge experience. The development of standards and norms for data collection, sharing, openness and application in the field of governance at the grass-roots level should be accelerated and the rule of law should be firmly anchored in digital governance. Enhance data security and privacy protection to ensure that digital platforms operate safely, steadily and efficiently in the face of big data and complex web environments. Establish a strict data classification hierarchy and security protection system, employ advanced technical means to safeguard citizens ' personal information and privacy, firmly prevent data misuse and disclosure, and ensure the application of data safety norms. For example, the publication of the public data authority operating management (temporary) regulations for the public data authority in the new district of pudong, shanghai city, regulates the operating management of public data authorizations, promotes the use of public data development, helps to safeguard data security and improves governance efficiency。
Highlight service orientation and raise the temperature of digital social governance. It is in the service of the population that the “millennium bridge experience” of the new era will be maintained and developed. The shift in governance from “person-to-person” to “service-to-person” is driven by the precision of big data to identify the needs of different groups and regions. (c) improve access to services on line, and develop bottom-up service mechanisms to provide “digital anti-age” services for specific groups, such as older persons and persons with disabilities, so as to make governance more humane and accessible to more people. For example, zhejiang province's online government service platform, zhejiang, which allows “data to run more and less” to be integrated into the production of enterprises and in the daily lives of people, has brought together 3638 applications for government services, more than 2,000 user-friendly services, and more than 300 types of electronic licences, such as driving permits, permits, health insurance cards, etc., that not only improve the efficiency of social governance but also make it more hot。
(by professor, faculty of social sciences, university of nankai)
Daily people's journal (09th edition, december 03, 2025)
Captain jianwen
